DD: Pickup Delivery Date Time , 181 รีวิว
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Have had the app for months with no issues now it suddenly refuses to work - right at a time when I need to block off dates on the online store!! Really unhappy that the app is clearly glitching and is now causing me problems right at a time when I really do not need any problems.
Hello Aimee,
We tried to contact you multi times from 19th June 2021 but haven't heard back from you yet. We are sorry for making you angry and we totally understand your frustration because of the app issue.
There was a hardware issue in the infrastructure from our server service provider so it affected our apps.
We have worked to ensure that the same issue will not happen again.
Thanks for staying with us and please contact us if you need any further assistance.
Best regards,
Omega Team
This app is an absolute game changer for my Shopify business. Truly appreciate the value this app brings as well as the amazing support team who are able to respond to queries and requests for help. Thanks so much :)
We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
Used this app as a trial for my ecommerce shop. Had a few problems at first but the tech help did an amazing job by solving the problem. Thanks!
Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.
Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
I use this app and very helpfull. Simple to use and interface so nice. Thank you so much Anna and developer team for best service to set up and customize the app for my store.
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna
Love this app. It has everything we needed, the ability to select a delivery date, a calendar showing which orders are due when, and reporting with ability to filter. Also very friendly customer service.
How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Reply very fast and good responsible, always communicate with us to improve the app detail! Hope everyone will enjoy it too!
Haven't launched the store yet. Still working out some details, but for a local business that delivers, I think this app is going to be really helpful. Also get quick responses from the support team via the chat function. Anna has been great helping me get the functionality to work the way I want on the product pages. Great support. It is working great now!
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the review! 🌟
Cheers,
Anna
We used this app for the year and have consistently experienced issues with it. Their customer service is responsive with communication, but their tech team has been delayed with fixing our issues. One grave issue came up in that the app was allowing customers to choose dates in the past. It took the team 2 weeks to fix that, while in the meantime we continued to receive orders with date errors. I will be deleting this app.
Does just what it says and GREAT customer service. Helped me through all my setup issues quickly. Very friendly, too. Thanks Tracy!
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!