Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 7, 2022

INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!

Feed My Paws
Time spent using app: About 11 hours
Omega replied September 7, 2022

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!

September 7, 2022

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

United Arab Emirates
Time spent using app: 20 days
Omega replied September 7, 2022

We’re so happy to hear you had a great experience with Omega’s Dingdong app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
_Cheers from Anna_

September 6, 2022

Problem solved immediately!
He has a high level of understanding of shared issues and communicates smoothly.

Time spent using app: About 2 years
Omega replied September 6, 2022

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌
Best wishes,
The Omega support team

September 5, 2022

Just installed this app, and support team Anna has been amazingly prompt with her replies and helping me resolve my questions! She even provided video help when I couldn't find what I needed at a glance. Very impressed by the support team and looking forward to using the app on our store.

Sing See Soon Floral & Landscape Pte Ltd
Time spent using app: 19 minutes
Omega replied September 6, 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟

August 28, 2022

The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!

Australian Meats
Time spent using app: 9 months
Omega replied August 29, 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

August 24, 2022

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

All Occasions Wholesale
United Kingdom
Time spent using app: About 2 months
Omega replied August 25, 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩
Best wishes,

August 23, 2022

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

United States
Time spent using app: 6 days
Omega replied August 24, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come!
Cheers from Anna!

August 23, 2022

This app has all the features I need to customise local delivery and pickup requirements for my Florist business. I required some assistance to set up and get the app running smoothly with my theme and the app support team (Joy) was extremely helpful, patient and polite with their assistance. Highly recommended

Botanical Art Florist
Time spent using app: 5 months
Omega replied August 24, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Cheers from Joy!

August 18, 2022

Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!

Time spent using app: 8 months
Omega replied August 19, 2022

Hi, it’s great to hear that you had a positive experience with the Omega DingDoong: Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

August 16, 2022

Fantastic customer support and ability to make customizations that really made the app better for my use case. Recommend!

Local taste
Time spent using app: 7 days
Omega replied August 17, 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks,
_The Omega Support team_