Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling features, praising its user-friendly interface and customization options. It's particularly useful for businesses like florists and restaurants, streamlining operations and enhancing customer experience. The support team is noted for their quick responses and willingness to implement suggested improvements.

December 23, 2019

ok ok o k o k o k o k o k o k o ko k o k o k ok o k o k o k o k ok o k o ko k o k ookokokokokokokokokokokok

elev8brands
New Zealand
About 1 year using the app
DingDoong replied December 23, 2019

Hello there,

We greatly appreciate your kind words.

Hope that you will have more great experiences and have more new reviews in the future.

If you have any questiona or need any assistance please contact with email: contact@omegatheme.com

Thanks,
Omegaapps Team.

October 20, 2021

This app really simplified my ordering system. It allows my employees to work more efficiently day to day.

Mr. Good Meats
Canada
About 1 year using the app
DingDoong replied October 22, 2021

Hi Mr. Good Meats,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

November 17, 2020

pretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty good

Jackery Japan
Japan
About 1 year using the app
November 2, 2021

Great app, excellent CS support. Great support from Anna, very fast response via their live chat, and special thanks to Minh with amazing technical support. Recommend.

Foodiex
Hong Kong SAR
About 1 year using the app
DingDoong replied November 2, 2021

Hello Foodiex,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Minh & Anna. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

January 10, 2022

Recommended this APP to everyone. The support team is responsive, friendly and professional. Hope to see more new useful APPs from Omega in the future.

EK Floral Studio
Singapore
About 1 year using the app
DingDoong replied January 11, 2022

Hi EK Floral Studio

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

September 7, 2022

INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!

Feed My Paws
Singapore
About 1 year using the app
DingDoong replied September 7, 2022

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!

September 13, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!

KoncptU
United States
About 1 year using the app
DingDoong replied September 14, 2022

Amazing! 😱 We were so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from the Omega support team

January 24, 2022

This app was the perfect solution for my business. Being able to customize things easily within the app is great. When there was something I wanted to change the support was amazing, quick and personalized.

Miss Lilly Flowers
Australia
12 months using the app
DingDoong replied January 25, 2022

Hi Miss Lilly Flowers

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

July 14, 2022

App interface is good, and it doesn't make your webstore look tacky too. I was also facing some difficulties toggling off some functions and Anna was quick to help. Not only did she help with my raised concerns, she even proposed suggestions and solutions for other concerns that did not cross my mind. 10 stars for a free and useful app!!!! (please stay free)

Greedy Greedy
Singapore
11 months using the app
DingDoong replied July 15, 2022

We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Cheers from Anna!

September 17, 2020

Great app and easy to use! Highly recommend!!
Support is excellent and responsive, they have answered all of our question ~ Thank you ~

Biolane HK
Hong Kong SAR
11 months using the app