Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in managing delivery and pickup scheduling. It's praised for its user-friendly interface, reliability, and ability to set specific rules for products and delivery times. The support team is known for their quick responses and problem-solving skills. Merchants appreciate its modern design, operational streamlining, and improved customer experience. It's recommended for businesses needing customer-specified delivery and pickup times, and integrates well with various themes. Features include a clear calendar layout, delivery slots, and calendar linking for a seamless experience.

September 18, 2023

Niel was patient with me and guided me through the process to set up the app exactly how we need to use it in our company. Appreciate the clear and quick communication and can recommend this app and team to everyone!

ZAZA'S DELI
Germany
Over 1 year using the app
DingDoong replied September 24, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app and the support from Niel. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

October 2, 2023

Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.

Blossoms
United Kingdom
About 2 months using the app
DingDoong replied October 3, 2023

We’d like to thank you again for taking the time to write this review of our DingDoong: Delivery + Pickup app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

February 28, 2024

Vincent was amazing, for the life of me I couldn’t figure out the API hook up, he patiently walked me through it step by step and resolved my issue! Now I can control my deliveries .. thank you great service

The Village Grocer Club
Australia
DingDoong replied March 1, 2024

🌟 Fantastic to hear about your positive experience with Vincent! 🚀 We're thrilled that he provided amazing support, patiently guiding you through the API hookup to resolve your issue. It's great to know you can now control your deliveries. If you ever have more questions or need further assistance, Vincent and the team are here for you. Thank you for the kind words! 😊🌈 #AmazingSupport #PatientGuidance #GreatService 🌟

May 12, 2023

Top notch customer service, especially from Anna. Will definitely recommend to others who require customers to specify delivery and timing for their cart out!

Merely Ice Cream
Singapore
Over 3 years using the app
DingDoong replied May 15, 2023

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

March 12, 2024

I own a local flowershop and a flower delivery service and this app has really helped with managing orders. Customer support is also helpful and fast to respond :) Highly recommend

Černá Růže
Czechia
DingDoong replied March 14, 2024

🌟 Thank you so much for your wonderful review! We're thrilled to hear that DingDoong: Local Delivery Date app has been instrumental in managing orders for your local flower shop and delivery service. 💐 It's fantastic to know that our app has made a positive impact on your business. 🚚 We're also delighted that you found our customer support helpful and responsive - providing quick assistance is our priority! 🤝 Your recommendation means a lot to us. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way! 🌷

April 5, 2023

I must say would recommend this app. Great customer service and quick help with any trouble shooting.

Thanks a Bunch Florist
Australia
Over 2 years using the app
DingDoong replied April 6, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

March 30, 2023

I recently had the pleasure of experiencing excellent customer. From the moment I reached out to them with my concerns, their team was attentive, professional, and went above and beyond to help me solve all of my problems.

Officeflower
Australia
9 months using the app
DingDoong replied March 31, 2023

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5 stars! 🌟

August 9, 2023

this app is easy to use, user friendly to the customer on my website and looks very minimal and modern on my website. also, great support team. they answer fast and solve issues immediately

umiflora
Israel
About 1 month using the app
DingDoong replied August 11, 2023

Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. Hope for nothing but your business’s growth 🔥🚀

April 3, 2023

I'm just starting to use the app, but I already like that there is a very responsive team here and they help me set up the widget very cool. Thank you very much! There is also a very wide functionality here :)

Take a Break
Israel
29 days using the app
DingDoong replied April 6, 2023

It’s great to hear that you had a positive experience with Omega’s Dingdoong app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

April 7, 2023

We've been searching for a Delivery & Pickup app that allows us to set special rules for some of our products, set delivery cut-off times, and disable certain delivery dates. DingDoong is the only app we saw that suits all our requirements.

We also contacted them for help in updating our Order Confirmation email and Order Status page to reflect our customer's chosen delivery date. Anna was so quick to assist us and is very knowledgeable.

Highly recommend this app! Thanks again, team!

Bliss and Bloom Studio
Australia
8 days using the app
DingDoong replied April 10, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗