Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling features, praising its user-friendly interface and customization options. It's particularly useful for businesses like florists and restaurants, streamlining operations and enhancing customer experience. The support team is noted for their quick responses and willingness to implement suggested improvements.

September 19, 2022

他のアプリと異なり、デフォルトのお届け日時の指定はもちろん、商品ごとにお届け日の期間を設定することも出来るところが良い点です。たとえば、期間限定商品の商品を販売するときなど、とても便利です。
どうしても多少の不具合は出ますが、はじめは原因が分からずいきずまっていましたが、あきらめず、最後まで不具合の原因探し、解決までサポートしてくれました。

チーズガーデン
Japan
Over 3 years using the app
DingDoong replied September 19, 2022

このような素晴らしいレビューを残していただきありがとうございます! 私たちのアプリとサポートチームを気に入っていただけたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューで確認されているように、私たちは私たちの優れたサービスに誇りを持っています. フィードバックをお寄せいただきありがとうございます。

October 24, 2019

It's hard to find delivery date app for food, flowers, perishable foods and this app is easy to use, and support is willing to help

OrchidClub.US Fresh Cut Wholesale Florist + 1 (855) 977-5533 New Jersey 07927
United States
About 3 years using the app
August 1, 2019

Nice app works smoothly. All good. I recommend its ok. Havent worked with CS yet but they seem to be nice

Ékszer Akció
Hungary
About 3 years using the app
June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
DingDoong replied July 1, 2022

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

August 16, 2021

いろいろアプリで使いましたが一番使いやすいアプリです。表示方がカストマイズできて良かったです。
さらに不理解点が丁寧に早くサポートしてくれました。
ありがとうございました。また、よろしくお願いいたします。

エドノイチ
Japan
Almost 3 years using the app
DingDoong replied August 16, 2021

Hi Reply to review,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

December 15, 2020

The Apps provide the solution that we needed. Support team promptly resolve the issue a fast a lightning. Kudos to the team

Little Angels Florists
Malaysia
Over 2 years using the app
April 5, 2023

I must say would recommend this app. Great customer service and quick help with any trouble shooting.

Thanks a Bunch Florist
Australia
Over 2 years using the app
DingDoong replied April 6, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

Edited March 31, 2023

Great support from Anna. She is very attentive and made sure we had solutions to our needs. The chat support response rate is also fast.

Little Birdy Cakes
Australia
Over 2 years using the app
January 17, 2023

Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!

Vida en Bloom
United States
Over 2 years using the app
DingDoong replied January 17, 2023

Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.

Edited August 9, 2018

App initially had some issues, however technical support was very helpful, and fixed all problems. Tech support has been outstanding!

The app is easy to use, and integrates well in my cart page.

Treats2eat Delicious Desserts
Australia
Over 2 years using the app