Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 7, 2022

Very helpful customer support which is super nice to have when you have specific delivery/pickup needs.

Earth Kandee
United States
Time spent using app: 4 days
Omega replied November 8, 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

October 27, 2022

The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.

Bayside Foods
Canada
Time spent using app: 13 days
Omega replied October 27, 2022

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞

September 19, 2022

他のアプリと異なり、デフォルトのお届け日時の指定はもちろん、商品ごとにお届け日の期間を設定することも出来るところが良い点です。たとえば、期間限定商品の商品を販売するときなど、とても便利です。
どうしても多少の不具合は出ますが、はじめは原因が分からずいきずまっていましたが、あきらめず、最後まで不具合の原因探し、解決までサポートしてくれました。

チーズガーデン
Japan
Time spent using app: Over 3 years
Omega replied September 19, 2022

このような素晴らしいレビューを残していただきありがとうございます! 私たちのアプリとサポートチームを気に入っていただけたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューで確認されているように、私たちは私たちの優れたサービスに誇りを持っています. フィードバックをお寄せいただきありがとうございます。

September 16, 2022

Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.

yumtongcyuen
Canada
Time spent using app: 14 days
Omega replied September 16, 2022

Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

September 15, 2022

This is by far the best delivery/pickup app. As a local florist I need to make sure we validated a delivery zip prior to checkout but also have a strict control over delivery/pickup dates and time slots. I try numerous other apps and none of them came close to this app. The support team was awesome. A special thanks to Anna for her attentiveness and amazing communication. Most important a very special thanks to Loc for ensuring the app work flawlessly with my theme. Happy Birthday Loc.

DGM Flowers | Fort Lauderdale Florist
United States
Time spent using app: 16 days
Omega replied September 16, 2022

Thank you so much for this amazing review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

September 14, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!

delaroseflower
United States
Time spent using app: 3 days
Omega replied September 14, 2022

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

September 14, 2022

The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.

The Refill Co
United States
Time spent using app: 10 months
Omega replied September 14, 2022

Hi, it’s great to hear that you had a positive experience with Omega’s DingDoong Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Your friends at Omega

September 13, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!

KoncptU
United States
Time spent using app: About 1 hour
Omega replied September 14, 2022

Amazing! 😱 We were so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from the Omega support team

September 13, 2022

Rosie was so helpful when my website was having issues installing. Rosie and her team worked hard to find the issue and quickly resolved it so I could get stuck into setting up the app on my website. Thank you again Rosie for your help and amazing customer service :)

Cakes by Capes
Australia
Time spent using app: About 2 hours
Omega replied September 14, 2022

Woww! 🔥🔥 That’s so great to hear your feedback. We made sure that Rosie got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

September 12, 2022

just starting to use this apps, seems like user friendly, dont need to use google api key, its link to our calendar. helpdesk was very helpful. for me it was good enough

Cakesense
Malaysia
Time spent using app: About 2 hours
Omega replied September 13, 2022

Lots of love and Thank you 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀