Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling features, praising its user-friendly interface and customization options. It's particularly useful for businesses like florists and restaurants, streamlining operations and enhancing customer experience. The support team is noted for their quick responses and willingness to implement suggested improvements.

Edited September 5, 2022

Kind and Speedy!
Sharing issues was also helpful with excellent comprehension and smooth communication.

DOUBLE'H ML STORE
Japan
About 2 years using the app
DingDoong replied January 28, 2022

Hi DOUBLE'H ML STORE

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

September 6, 2022

Problem solved immediately!
He has a high level of understanding of shared issues and communicates smoothly.

BACHCA JAPAN
Japan
About 2 years using the app
DingDoong replied September 6, 2022

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌
Best wishes,
The Omega support team

February 1, 2023

Anna has been an absolute star sorting out my issues really quickly and guiding me through, much appreciated, thank-you Anna

Decking Specialist
United Kingdom
About 2 years using the app
DingDoong replied February 1, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Edited November 9, 2021

Been using the app since December 2019 when we first launched our site. Out of box it works as long as you set the proper settings. If you need any extra modifications, they will help you asap. Anna from Customer Service is fast and reliable. Thank you Omega Team!

PAT LAFRIEDA HOME DELIVERY
United States
Almost 2 years using the app
June 30, 2022

This app works well. At times it has minor bugs but customer service is great and issues are always fixed in a timely manner. I recommend it to any e-commerce store that needs to add a delivery date as an option on the checkout page

Flower Co.
Canada
Almost 2 years using the app
DingDoong replied July 1, 2022

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
_The Omega support team_

June 29, 2021

We like the way this app works and it looks very clean in the cart. Tech support is very speedy with helping me make changes as well!

Hydrangea.com
United States
Almost 2 years using the app
June 1, 2021

great customer service! responds quickly and patiently, appreciate it! was able to set it up quickly and get it to work well for my store.

Folks and Stories
Singapore
Over 1 year using the app
Edited June 22, 2022

Anna was great! I use this app to help my customers select a date and time for their recent orders to be picked up or delivered. I was experiencing some difficulty with some of the functionality and Anna got back to me in a matter of minutes and the issue was resolved so quickly. Great service and easy to deal with! Highly reccomend!! Dani

She Follows Floral Design
Australia
Over 1 year using the app
November 4, 2019

I love this app!!! Use for my online shop - flower delivery <3 Very easy to use and very helpful app.

Доставка На Цветя
Bulgaria
Over 1 year using the app
December 9, 2020

Does exactly what I want, provides a date for customer to choose When at checkout.
Customer support excellent!
Needed to install some liquid code to get the date the customer chose to appear on the order confirmation email we receive, quick and easy making this app even better!

Urban Grocer
United Kingdom
Over 1 year using the app