Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling features, praising its user-friendly interface and customization options. It's particularly useful for businesses like florists and restaurants, streamlining operations and enhancing customer experience. The support team is noted for their quick responses and willingness to implement suggested improvements.

Edited December 7, 2022

It has been a breeze, working with this app. Gave us what we needed - customization/functionality/price!
Works very well to define delivery dates and times , streamlines internal operations well!
We've had this app for over 18 months and it has never failed us. The support is smooth and responsive - just the kinds we needed!

LiveAltlife Store
India
Over 1 year using the app
DingDoong replied December 7, 2022

Thank you for your detailed review of our DingDoong app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

September 15, 2022

This is by far the best delivery/pickup app. As a local florist I need to make sure we validated a delivery zip prior to checkout but also have a strict control over delivery/pickup dates and time slots. I try numerous other apps and none of them came close to this app. The support team was awesome. A special thanks to Anna for her attentiveness and amazing communication. Most important a very special thanks to Loc for ensuring the app work flawlessly with my theme. Happy Birthday Loc.

DGM Flowers | Fort Lauderdale Florist
United States
Over 1 year using the app
DingDoong replied September 16, 2022

Thank you so much for this amazing review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

Edited August 27, 2021

Great support from Stella and team, very fast response via their live chat, with amazing technical support. We do have alot of customisation in place and they have solved them for us. even though not the easiest to get it set up at the start, its important to familiarise the app features before getting to them. But the key is that it provides quite abit of flexibility to getting the delivery date set up

Ana Hana Flower
Singapore
Over 1 year using the app
DingDoong replied August 27, 2021

Hi Ana Hana Flower,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

April 19, 2022

A super straightforward App we are using on multiply sites. It makes the customer journey easy and satisfying. Fast and effective after-care from the Support team!

Biscuit Boutique | Luxury Chocolate gifts
Netherlands
Over 1 year using the app
DingDoong replied April 19, 2022

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega Support team

November 3, 2021

Really great app for my florist website, the help desk team have been amzing at helping me set it up with any questions I have had, highly recommend .

The Flower Studio
New Zealand
Over 1 year using the app
DingDoong replied November 3, 2021

Hi The Flower Studio!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.

July 12, 2022

Good customer service. Very helpful people and useful app. I would recommend it to people who needs to do delivery for their products.

Tartzy & FreshStew
Singapore
Over 1 year using the app
DingDoong replied July 13, 2022

We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
Best,
Anna

July 7, 2021

Simple and easy app that works well. Great customer support - easy to talk to and really quick response & help

Safe Select PH
Philippines
Over 1 year using the app
DingDoong replied July 20, 2021

Hi Safe Select PH,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team

January 17, 2023

Ding Dong helps us to plan our production and gives the customer more safety and planning certainty. The customer service is very friendly and trys to help you in time. There wasn't a problem which couldn't be solved, even with customization in shopify templates.

Abrahams Feine Fischkost | Handveredelt
Germany
About 1 year using the app
DingDoong replied January 17, 2023

We are extremely happy to hear that you like the app and our support service! We appreciate you taking the time to write such a wonderful review for us! We will certainly convey your gratitude to our unsung heroes of support!

October 7, 2020

esta app permite que mis clietes puedan escoger la fecha de entrega que mas les convenga de acuerdo a mi disponibilidad de entrega! Me encantó y sobre todo amé poder usarla en el popup del carrito de compras. Esa opcion no la tinene los otros!

Clikit - Cocina Inteligente
Colombia
About 1 year using the app
Edited May 27, 2022

Easy to set up and embed the app. Overall is great to have it in my store and it really helped with the delivery slots. Thanks Anna for such helpful and responsive support. Highly recommended!

Devoted Cook
Malaysia
About 1 year using the app
DingDoong replied June 1, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗