Delivery Date Pro

Really happy with the app and the support I have received from the team. They are very helpful and attended to all my needs immediately. I have tried many delivery organization apps and this is by FAR the best!

The app does exactly what it says. It's the only app that allows having delivery date selected on the product page. The support team was really responsive and helpful.

If it works - it is great, but sometimes customer can skip the date and time choice, tags to the orders dont work. Cupport is awfull - no reply sometimes for weeks.

The support team is great. I have not used the app in production but the first impression is 5-star. I think they offer a decent set of features for most stores but I am not sure if it is worth paying for the Pro-tier price for the features we need moving forward.

The APP seems to be working but have not really put through a big test yet.

I do think it slows down my site because it loads slowly, which I'm not happy about. That needs to be improved.

Customer service is difficult and when you call the number the person who answers is very hard to understand and so the call becomes frustrating. I like to know who I'm dealing with instead of a generic support email that doesn't identify the person. Also, when you purchase the app, someone should immediately contact you to let you know the process and when it will be ready on your site. I had to reach out to support to find out what was going on. Not good!

This could/should be an outstanding product but the developer needs to get better at communication and support. The load time is a big issue that needs to be improved. There is no other app out there (that is better) so there is a big opportunity here. I really hope the developer continues to improve the app.

One suggestion: I would really like to be able to set rules for EACH PRODUCT, as opposed to the full cart. I have some products with different drop shipping requirements but since the app only allows 1 set of rules for the full cart, I have to apply the same rules to all products. Being able to choose delivery dates for each product would be awesome.

Although the app didn't meet my needs, the support stuff was extremely helpful trying to fix my issues with the app a few times and making a lot of effort.

If there is an option to rate negative 5 stars, I would definitely go for it.

Reason - worst customer service ever.

What happened - I sent an email regarding the possibility to customise the app to suit my need which is exactly the same as Aussie Meat.com (one of the clients in their porfolio). They returned me saying a separate app need to be developed for this functionality at a cost of $1200. I have never heard from them again after replying to them that the cost is out of budget and sent them a revised simpler functionality request. Despite the revised request was sent twice, they NEVER respond to me.
It's ok to say you do not want (or incapable?) to serve my request at cheap cost, at least you must reply my email and let me know.
You chose to ignore, I choose to let everyone know how bad your customer service is

I couldn't get the calendar showing on product page and despite back and forth, it seems like my requests/questions have fallen on deaf ears. Their customer service is atrocious. Emailed them "calendar still not showing", the reply was pretty much "we have implemented the code". I have paid for the ultimate version during trial period so I wanted to get it working, but in the end I GAVE UP.

Great app and support team! They were very quick to respond and helped me to customize some feautures.

They have very responsive and helpful customer support and thanks to Nisha who helped me with the design part.