Anmeldelser (112)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 7 % af bedømmelserne er på 1 stjerner
30. maj 2022

Deleted this app after it failed to achieve what I downloaded it for. Thankfully, when prompted during uninstallation, I wrote my reason for doing so, because the service team prompted contacted me to notify me that the app was indeed able to provide me with the functionality I needed. I then had a couple of calls with Pooja Solanki, who was as excellent in her customer service as she was with her technical knowledge, and I am happy to report that I am now a paid user of Delivery Date Pro. There are still some functionalities missing - such as the automated calculation of delivery fees on a per-product basis - but let's be realistic here, that is not a plug-and-play feature and it would be unfair for me (or anyone) to expect that. I am still in talks with the engineering team to scope up that enhancement, but through my interaction with them so far, I am confident they will be able to deliver. As a new business and first time user of Shopify, the most important thing for me wasn't the ability for one app to solve all my problems, it was getting timely customer service so that I know what can and cannot be done in the first place. And on this front Pooja and Anuj have exceeded expectations and proven to be an invaluable help.

Alouette
Singapore
6 måneder bruger appen
Zestard Technologies svarede 30. maj 2022

Thank You for your review! You have been an awesome to work with and have been really understanding throughout the whole process. Will come back to you regarding your requests and surely you will get all answers you are looking for. Please don't hesitate reach out to us in any case :)

8. juni 2018

The APP seems to be working but have not really put through a big test yet.

I do think it slows down my site because it loads slowly, which I'm not happy about. That needs to be improved.

Customer service is difficult and when you call the number the person who answers is very hard to understand and so the call becomes frustrating. I like to know who I'm dealing with instead of a generic support email that doesn't identify the person. Also, when you purchase the app, someone should immediately contact you to let you know the process and when it will be ready on your site. I had to reach out to support to find out what was going on. Not good!

This could/should be an outstanding product but the developer needs to get better at communication and support. The load time is a big issue that needs to be improved. There is no other app out there (that is better) so there is a big opportunity here. I really hope the developer continues to improve the app.

One suggestion: I would really like to be able to set rules for EACH PRODUCT, as opposed to the full cart. I have some products with different drop shipping requirements but since the app only allows 1 set of rules for the full cart, I have to apply the same rules to all products. Being able to choose delivery dates for each product would be awesome.

Petaljet
USA
Mere end 6 år bruger appen
8. januar 2019

I find this app works well for me and delivery date selection. Support has been great with some customised work done to add delivery date selected by the customer to also appear in the automated purchase confirmation email for my customers reassurance. Very happy the team were happy to do this for me and promptly.

You blooms
New Zealand
Mere end 6 år bruger appen
31. januar 2018

Look no further this is THE best app for delivery date selection ! We are in the fast food business and this app is a god sent ! Worth every penny and more for the super duper fast technical support, beautiful interface and 100% working app! We faced a slight hitch on our site and the helpful zestard team fixed it almost immediately!

No more lost revenue or muddled deliveries!
Special thanks to Anuj ! For adding us on skype to provide faster support even late into the night!

Best ever experience with an app developer and technical support team.

We have tried so many different apps and programmers. The guys at zestard really know what they are doing.

We love it so much we have it on all our sites.

Yongle Kitchen
Singapore
Cirka 6 år bruger appen
6. september 2018

Really easy to use, fantastic support from webchat agent Zankar - super helpful! I would definitely recommend! :)

Skin Republic UK
Storbritannien
Næsten 6 år bruger appen
Redigeret 1. februar 2019

I love this app so far! I have had several issues with other calendar apps, but this one seems to do a great job! Customer service is great, they did respond right away and provided customizations within 24 Hours exactly as requested. I will use this app on my other shop as well. definitely recommend!!

Blooms of Hawaii
USA
Cirka 5 år bruger appen
5. april 2019

I have this app installed on both of my shops. I love especially their customer service, fast, friendly and efficient. always fixing issues or help with customizations within 1 day. highly recommend!

Pacific Leis
USA
Næsten 5 år bruger appen
29. december 2019

Have used this app on our website, the team are really responsive and help with all your inquiries. Once the app is in place the back end system is quite easy to use.

Flower Empire Australia
Australien
Næsten 4 år bruger appen
18. januar 2019

Out of the box this is a great app. What's most impressive though is that the Zestard team are willing to help configure or customise the product to work for you! Great service.

The Bunched Co.
Australien
Mere end 3 år bruger appen
27. november 2018

We haven't begun using this app yet for our store, but the support received leading up to launching our store has been incredibly helpful!

Reds Best
USA
Mere end 3 år bruger appen