Delivery Date Pro , 111 則評價

Although the app didn't meet my needs, the support stuff was extremely helpful trying to fix my issues with the app a few times and making a lot of effort.

As soon as I had a problem, the support was always listening and resolving my issues really fast. Nice and easy app !

We had trouble trying to set up the app ourselves, but we reached out to the support team and got a fast fix and integration with the Shopify theme we're using. The app now captures and records delivery dates. We're satisfied with the way it performs and are grateful for the support we got. Thank you.

Had some issue with my theme, the support team is very helpful to take action to solve my concerns. Good app and good support.

If there is an option to rate negative 5 stars, I would definitely go for it.

Reason - worst customer service ever.

What happened - I sent an email regarding the possibility to customise the app to suit my need which is exactly the same as Aussie Meat.com (one of the clients in their porfolio). They returned me saying a separate app need to be developed for this functionality at a cost of $1200. I have never heard from them again after replying to them that the cost is out of budget and sent them a revised simpler functionality request. Despite the revised request was sent twice, they NEVER respond to me.
It's ok to say you do not want (or incapable?) to serve my request at cheap cost, at least you must reply my email and let me know.
You chose to ignore, I choose to let everyone know how bad your customer service is

Tried a few similar apps and this one was the best for our needs, mostly the ability to customise on a per-product basis. Our only criticism would be that it is quite slow to find the products you wish to edit using the App's built in product search in the admin on a large catalogue, but that does not affect functionality. We needed some help with areas that couldn't be altered in the admin (though you can edit most text) and Pooja and Bhushan gave us excellent and prompt technical support.

Great app. Had an issue with my theme where the delivery date wasn't appearing in emails or in the order details. The developers at Zestard were very quick to fix this for us. Everything is now working great!

I couldn't get the calendar showing on product page and despite back and forth, it seems like my requests/questions have fallen on deaf ears. Their customer service is atrocious. Emailed them "calendar still not showing", the reply was pretty much "we have implemented the code". I have paid for the ultimate version during trial period so I wanted to get it working, but in the end I GAVE UP.

Although I did not end up using the app (for reasons relating to Recharge), the support was quick, friendly and personal. Thanks to Vijay and Anuj for helping me out!

Prompt and swift customer service! I am a Hong Kong merchant, but they got me covered! Thank you for the support! Please keep the good work up!