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Great app overall, support is very helpful
Hi Max,
Thank you very much for taking the time to leave a review, it's much appreciated!
If you have any other questions down the road, please do not hesitate to send a message.
Warm regards,
Jessica
This app is awesome! Using this in combination with the Zapiet - Pickup + Delivery app has finally allowed us to offer local delivery to our customers fairly.
After spending hours going around in circles trying to make certain parts work, I finally reached out to support and they were SO incredibly helpful, even fixing some issues I hadn't realized were there!
Having quality support makes a big difference, and their support is top-notch!
Hi there!
Thank you so much for the fantastic review. It was a pleasure helping you out. If you ever need a hand, don’t hesitate to reach out to us anytime!
Best regards
Betty
As always, Rates by Distance is prompt, patient, and thorough in resolving any issues that may come up. I had Srivastav as tech support and couldn't be more pleased with his expertise and delivery! Thanks again!
Thank you so much for the wonderful review!
I’m really glad to hear that your experience with Rates by Distance continues to be smooth and reliable, and I truly appreciate your kind words about the support provided. It was a pleasure helping you, and I’m happy we could resolve everything together.
If you ever need anything at all, I’m always here and happy to assist. Thanks again for your continued trust and support!
Srivastav
Outstanding service, super nice and I had full confidence he was going to fix it the entire time!
Thank you so much for the wonderful 5-star review!
I truly appreciate your kind words and I’m really glad I could help resolve everything smoothly. It’s great to know Rates by Distance is now working reliably for your store, giving you accurate and flexible control over your delivery pricing.
Your trust means a lot, and I’m always here to make sure everything continues running exactly as you need. If you ever need further assistance or want to refine your setup, I’m always happy to help.
Srivastav
got everything set up perfectly for me, incredible customer support
Thank you so much for the wonderful 5-star review!
I’m really glad I could help get everything set up perfectly for your store and make the process smooth and stress-free. It’s great to know Rates by Distance is now configured to support your delivery pricing exactly the way you need for your business.
Your kind words about the support truly mean a lot, and if you ever need any further assistance with your setup or delivery configurations, I’m always here and happy to help.
Srivastav
Great functionality and amazing support by Betty!
Hi Steven!
Thank you for taking the time to share your review! I’m glad I could assist you with the app today. Please don’t hesitate to reach out if you need any further help.
Best regards
Betty
Would definitely recommend Zapiet apps, they are easy to set up and any problems that may arise are quickly sorted out by their kind and responsive support team. Betty especially has helped me a lot!
Hi Jodie
Thank you so much for your kind words! We are really glad to hear you had a great experience with us!
Feel free to reach out anytime you need a hand.
Best regards
Betty
Amazing as always, very helpful and quick!
Thank you so much for the wonderful 5-star review!
I’m really glad to hear that Rates by Distance continues to be helpful for your store and that the support has been quick and reliable. It truly means a lot to know the app is providing value for your business.
If you ever need any assistance or have questions down the line, I’m always here and happy to help.
Srivastav
Lui is amazing! He went above and beyond even helping with other items on Shopify. The service is top notch and the wait time is minimal. I cannot find a single application that has stellar customer service like this! Every time I log on, I get help. Thank you so much!! A customer for life!
Ann, thank you from the bottom of my heart for your amazing review of Rates by Distance. I really appreciate your kindness and trust. I am delighted to know the app is helping you and I am always happy to assist you with anything you need.
Lui
very good support.
Hi,
Thank you so much for your kind words!
I’m really glad to hear you found the support helpful. Your feedback means a lot and motivates us to keep delivering the best possible service. We truly appreciate your trust and look forward to assisting you again whenever needed.
Salaj
