Rezensionen (110)
Anpassen
-
Nach Bewertung
Great functionality and amazing support by Betty!
Hi Steven!
Thank you for taking the time to share your review! I’m glad I could assist you with the app today. Please don’t hesitate to reach out if you need any further help.
Best regards
Betty
Great Customer service!!!!
Hi Mathias,
Thank you for taking the time to leave a review for our Delivery Rates by Distance app
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
I was able to get a hold of a representative very quickly to help me with my problem that I was having. Betty was extremely helpful, professional, accommodating and patient. She sent me all the screenshots told me what she was doing and continue to communicate with me while she was fixing the issue, I was having on my website with my pick up and delivery. I am very thankful for this app that I’m using. It has definitely helped me in more ways than one. Thanks again Betty for your amazing work.
Hi Debra!
Oh thank you so much for another wonderful review! It was my pleasure helping you out with the issues you were experiencing with the app! If you ever need a hand always feel free to chat in anytime!
Best regards,
Betty
very good support.
Hi,
Thank you so much for your kind words!
I’m really glad to hear you found the support helpful. Your feedback means a lot and motivates us to keep delivering the best possible service. We truly appreciate your trust and look forward to assisting you again whenever needed.
Salaj
HUGE shoutout to Jessica on the Zapiet team. I've had some very specific technical questions, and whenever I encounter issues, she always saves the day. Thank you so much, Jessica!
The whole team is very responsive and is attentive.
This app makes delivery rates a breeze in my business. We offer local delivery, and charge for further distances. We're able to set a minimum, then charge per additional mile, with this app.
Couldn't function without it. Thank you!
Hi Nancy,
Thank you so very much for taking the time to leave such a lovely review, I really appreciate it!
I always enjoy our chats and the fun challenges you bring to the table (:
So glad that you find our Zapiet - Rates by Distance app invaluable for your business, it's great to hear.
If you have any other questions down the road, you know where to find me!
Cheers,
Jessica
Grundsätzlich ist der zapiet support immer erreichbar und antwortet schnell! Ich hatte heute mit Betty zu tun und sie war sehr kompetent und hilfreich. Toller support!
Hi Renate!
Thank you for your fantastic review of our Zapiet - Pickup + Delivery app. It was my pleasure to assist you. If you need anything or have any inquiries, please don't hesitate to contact us.
Wishing you a wonderful Christmas season!
Betty
Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.
19/06/2025 Update - Amazing Support from Ana when we had an issue wiht the app providing rates. The app is invaluable to us. If you're thinking about using it, definitely try it!
Hi Jack,
This is Ana, I am glad that all your customers can receive accurate rates for their amazing firewood. Do not hesitate to reach back out to us if anything comes up; we will continue to assist.
Thanks,
Ana
Lui is amazing! He went above and beyond even helping with other items on Shopify. The service is top notch and the wait time is minimal. I cannot find a single application that has stellar customer service like this! Every time I log on, I get help. Thank you so much!! A customer for life!
Ann, thank you from the bottom of my heart for your amazing review of Rates by Distance. I really appreciate your kindness and trust. I am delighted to know the app is helping you and I am always happy to assist you with anything you need.
Lui
Zapiet has been an amazing addition to our store & operations for years (both their Rates by Distance app and their Pickup+Delivery app). Easy to install and integrate... nice professional customer-facing look. The support provided by Zapiet is amazing! They answer at all hours and go above and beyond to make sure they find the best (in our case.. customized) solutions for whatever we're trying to accomplish. Highly recommend.
Hi Amber,
Thank you so much for your wonderful review! We're absolutely thrilled to hear that both our Rates by Distance app and Pickup + Delivery app have been such valuable additions to your store over the years.
Your kind words about our support truly means a lot. We're always here to help, no matter the time, and it's our pleasure to find the best tailored solutions for your needs.
We’re happy to be part of your journey!
Warm regards,
Betty
Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!
Thank you so much for your kind words! 😊 I'm happy to hear that I could make a difference and help resolve those complex issues you were facing. It was a pleasure working with you and ensuring everything was set up just right. Your patience and collaboration made the process so much smoother! If you ever need any further assistance, please don’t hesitate to reach out. We here to help! ✨
-Jeanette
