Reseñas (105)

Calificación general
5
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 1 de abril de 2026

I run a floral shop and this app allows me to easily charge different rates based on distance. There are times when I need help figuring out how to set things up within the apps and the customer support is always so helpful! Today, Genesis was very helpful in helping me figure out why I was getting an error today and worked with me to fix the problem!

Calma Floral
Estados Unidos
6 meses usando la aplicación
Zapiet respondió 14 de marzo de 2026

Hi Elizabeth,

Thank you so much for the kind words!

I’m really glad we were able to get those shipping profile products and rates by distance sorted out for you today. It was a pleasure working through the error together to make sure your floral shop's delivery settings are working properly.

We’re always here whenever you need a hand with your setup. Wishing you a wonderful and busy season with Calma Floral!

Best regards,
Genesis

14 de marzo de 2026

SRIVASTAV was extremely helpful and efficent

Gateaux by MF
Australia
Más de 5 años usando la aplicación
Zapiet respondió 15 de marzo de 2026

Thank you so much for the wonderful 5-star review!

I truly appreciate your kind words and I’m really glad I could help resolve everything efficiently. It means a lot to know the support was helpful.

If you ever need anything again, I’m always here and happy to assist.

Srivastav

12 de marzo de 2026

Betty was amazing in giving exactly the kind of support we needed...friendly and approachable and understood what we asked of her. Thanks Betty!

Edwards Providore
Australia
Alrededor de 5 años usando la aplicación
Zapiet respondió 13 de marzo de 2026

Hi Tania!
 
Thank you so much for your kind review! I’m really glad I could assist you today. Please feel free to reach out anytime you need support!
 
Best regards
Betty 

20 de marzo de 2026

Genesis was fantastic to work with! Provided exceptional assistance and went above and beyond our initial inquiry.

Wild North Flowers
Canadá
Alrededor de 3 años usando la aplicación
Zapiet respondió 21 de marzo de 2026

Hi Jennifer,

Thank you so much for the 5-star review!

If you ever need more help, please reach out. We are always happy to help your business grow!

Best regards,
Genesis

5 de abril de 2026

The best delivery/pick up app for my flower shop! User friendly and their customer service is sooooo good!

Field Trip Flowers
Estados Unidos
Más de 1 año usando la aplicación
Zapiet respondió 6 de abril de 2026

It was so great chatting with you and I'm so pleased to hear that our Zapiet - Rates by Distance app is working so well for your flower shop!

I really appreciate the time you took to leave a wonderful review and of course, if you need any further assistance or have any questions, please do not hesitate to send a message.

Kind regards,
Srivastav

25 de febrero de 2026

Betty was amazing and very helpful. She found a way to configure my store so that checkout worked as I needed it to. She was quick to respond and explained everything in a way that was understandable.

Fork It
Estados Unidos
Alrededor de 3 años usando la aplicación
Zapiet respondió 26 de febrero de 2026

Hi there!

Thank you so much for the lovely review! It was truly a pleasure helping you. If you ever need a hand, feel free to reach out anytime.

Best regards
Betty

2 de enero de 2026

Amazing service by Srivastav! As always Rates by Distance is prompt, patient, and skilled in resolving any issues (the Issue was on our end, not the app). Thank you again!

Givopoly Ottawa Gift Delivery
Canadá
Alrededor de 3 años usando la aplicación
Zapiet respondió 5 de enero de 2026

Thank you so much for the wonderful review!

I really appreciate your kind words and I’m glad I could help get everything sorted, even when the issue was on your end. It’s always a pleasure supporting you, and I’m happy to hear Rates by Distance continues to work well for you.

If you ever need anything again, I’m always here to help.

Srivastav

29 de abril de 2026

Customer support was very helpful, explained things clearly, and worked quickly to help solve my issue.

Emerald Design
Estados Unidos
20 días usando la aplicación
Zapiet respondió 2 de mayo de 2026

Hello Whitney,

Thank you so much for your feedback! I’m glad I could assist you with integrating Zapiet - Pickup + Delivery and Zapiet - Rates by Distance to help ensure the right delivery rates. We'll only be a few clicks away, if ever you have more questions or need assistance.

All the best,

Sandy

22 de abril de 2026

It is perfectly fitting our requirement. we are using this with integration with Zapiet - Pickup and Delivery. We got minor issue during integration. Betty was great and quick support to help to us going on.

Arthur's Point Farm
Estados Unidos
20 días usando la aplicación
Zapiet respondió 22 de abril de 2026

Hi there!

Thank you so much for the wonderful review! It was a pleasure helping you out with the rates issue. I'm glad we could get everything running smoothly again. Feel free to reach out anytime you need a hand.

Best regards
Betty

5 de mayo de 2026

she fixed my issue in 1 minute and was great

Shop Foxies Bakeshop
Canadá
Más de 4 años usando la aplicación
Zapiet respondió 6 de mayo de 2026

Hi there!

Thank you for taking the time to leave such a great review.

I'm thrilled we could get your checkout page updated so fast. It was a pleasure assisting you, and I wish you nothing but the best with your local deliveries!

Happy selling!
Genesis