Calificación general
4,7
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
28 de octubre de 2022

I needed help setting up and Jessica was extremely helpful and patient with me. She responded quickly and got everything done that i needed! 10/10

Online Nail Supply
Estados Unidos
14 días usando la aplicación
Zapiet respondió 3 de noviembre de 2022

Hi there,

It was my pleasure helping you today to set up our Delivery Rates by Distance app.

If you have any other questions down the road, please do not hesitate to send us a message.

Have a lovely weekend,

Jessica

Fecha de modificación: 11 de julio de 2020

I struggled a bit with getting things exactly as I wanted them but thanks to the tenacity and kindness of the support team at Zapiet, I'm getting there. It's taken over a year to find a solution that meets my specific delivery challenges as a florist in a specifically defined area and this app looks like the ideal solution. I'm thankful I hung in there through the challenges of getting it just right. Class act team - great product. Thank you!

Petals Port Townsend
Estados Unidos
14 días usando la aplicación
16 de agosto de 2021

Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping

Sydney's Plant Market
Australia
13 días usando la aplicación
Zapiet respondió 16 de agosto de 2021

Hi there,

Thanks for the lovely review!

It was a pleasure to get you up and running with our app.
Should you need anything else, you know where to find us.

Thanks and wishing you a wonderful day,

Klaudia

2 de junio de 2018

This app was just what I needed. We build and deliver caskets locally. (https://simplecasketshop.com) and we need to be able to charge a fee based on the distance we drive. We couldn't find any other app that would do this. Everything else is based on using a third party for shipping, or free delivery. We were considering using apps based on postal codes, assigning an average fee for each code manually, when we found Delivery Rates by Distance. We were also able to set 2 zones, so we can have free delivery in our home town of Wichita, and charge mileage further out. We had a couple of issues; one was a bug in the app which Andy promptly fixed for us and installed the new settings, and the other was on Shopify's end, which they notified Shopify of, and they quickly fixed it. I know Andy and Sam work on some much larger projects and with other much larger developers, but they were quick to help the little guy, and I really appreciate it. I would recommend them and whatever they do, anytime.

Simple Casket Shop
Estados Unidos
Alrededor de 1 año usando la aplicación
Fecha de modificación: 2 de septiembre de 2021

Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.

Sammy Cheezecake
Estados Unidos
10 días usando la aplicación
Zapiet respondió 3 de septiembre de 2021

Hello,

It was a pleasure!

Don't hesitate to contact us back, if you have any more questions.

Sandy

Fecha de modificación: 1 de mayo de 2020

This app is great. Exactly what I want to calculate the shipping fee by distance. But recently, it has crashed twice already. It is very frustrating for our business to see customer walks away just because they cannot pay the shipping fee.

Little Soonta
Australia
8 meses usando la aplicación
Fecha de modificación: 22 de julio de 2020

Had a few problems integrating this with the Store Pick-up + Delivery app but the support team was able to resolve all the issues we encountered along the way. Response times aren't so bad either. Overall the apps provide the feature set that we need and we're excited to use them with our customers!

Blake's Wings & Steaks
Filipinas
9 días usando la aplicación
2 de enero de 2023

Flora was amazingly patient and knowledgable. She stuck with me for hours helping me set up the app exactly how I needed it to and help facilitate between Zapiet and Shopify. She deserves a raise, a promotion, heck let her on the board!

Weekend_Treasures_EstateSales
Estados Unidos
5 meses usando la aplicación
Zapiet respondió 13 de enero de 2023

Hi Amanda,

Thank you very much for your kind review!

I am glad I was able to help you get you setup with Zapiet ‑ Rates by Distance and Zapiet - Pickup + Delivery on chat.

Wishing you all the best for the New Year!

All the best,
Flora

24 de mayo de 2022

We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!

Dana Shortt Gourmet and Gifts
Canadá
6 días usando la aplicación
9 de marzo de 2018

This app is exactly what I've been looking for! We mill, sell and deliver hardwood lumber products, both locally and regionally, using our own trucks and drivers (https://croleyhardwoods.com). I have tried several other shipping rate apps searching for this simple function and none of them offer the ability calculate your own rates by distance. All the other apps just assume you use third party shipping companies. I had a few questions about functionality while setting up the app and testing it and support was all over it. They responded quickly and answered all my questions. Highly Recommended App & Developer!

Jacksonville Sawmill Llc
Estados Unidos
4 meses usando la aplicación