Avis (77)

Note globale
4,3
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 22 mai 2020

Excellent customer support. App serves exactly what our shop needs for pickup and delivery services.

Balloon Expert
Canada
Environ 3 ans d’utilisation de l’application
14 novembre 2023

Jessica on the Zapiet team is absolutely amazing and very helpful! None of my questions where to much and she is always sure to check everything we need help with is done fully! very helpful thank you Jesssica!

Moon and Back Floral Design Studio
Royaume-Uni
Presque 3 ans d’utilisation de l’application
Zapiet a répondu 16 novembre 2023

Thank you Aimee for your lovely review, I really appreciate it

Please do not hesitate to reach back out if you have any questions or need any assistance with our Delivery Rates by Distance app in the future.

Warm regards,
Jessica

Modifié le 7 décembre 2020

This app has been integral to my online store, Shopify's offering just doesnt cut it. And when I had issues with my delivery rates showing up after I started to offer shipping, I spent 4 hours with Shopify trying to help me and they got me nowhere but when Zapiet came in to help it was solved immediately! SO appreciate their competent customer service agents, especially Charlie!

taxaflora
États-Unis
Plus de 2 ans d’utilisation de l’application
25 juin 2020

This app, this company, is really good. They do exaclty what they are suppose to do. The customer care is outstanding, I mean it and I know well about how to take care of customers. They will halp you until you have everything done e ready to go online. It worth every penny.

ETNACOFFEE
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
25 octobre 2021

Customer Service for this app was amazing! I was having some issues with my Shopify shipping over-riding this app and Sandy from Zapiet was beyond patient as we walked through fixing the issues step by step.
Thanks so much!

Events on a Lawn
Canada
Plus de 2 ans d’utilisation de l’application
Zapiet a répondu 25 octobre 2021

Hello,

It was a pleasure to help you configure your store :) We'll be a click away, if you have any more questions !

Thank you,

Sandy

10 avril 2020

Does exactly what it says. You can created rates by the distance away from your locations. Really simple User interface. The support is great as well. I couldn't find something on their support pages and they helped me and even fixed the support pages all within a few minutes.

Stonepath Greenhouses and Landscaping
Canada
Plus de 2 ans d’utilisation de l’application
2 juin 2022

Very fast customer support. App is great. Very happy to finally find an app that allows my stores checkout process to go smoothly.

Undervalue Appliances.ca
Canada
Environ 2 ans d’utilisation de l’application
Zapiet a répondu 3 juin 2022

Hi Andrew,

Thank you for the amazing review!

We're glad to hear that our app has helped with your checkout process.
Should you need anything else, you know where to find us.

Cheers,
Klaudia

23 mars 2022

Klaudia helped me and resolved all issues. Amazing service!! She was kind and professional and we resolved the issue!!

Goodmorning Outdoors
États-Unis
Environ 2 ans d’utilisation de l’application
Zapiet a répondu 26 mai 2022

Hi there,

Thanks for the lovely review!

It was a pleasure addressing your issues one at a time and I'm glad I was able to resolve them.

Please do not hesitate to jump back on chat should you need anything else.

Cheers,

Klaudia

1 août 2023

Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.

Mr. Logs
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Zapiet a répondu 9 août 2023

Hey Guys,

Thank you so much for taking the time to leave such a lovely review. It is great to hear now Zapiet- Rates by Distance has helped you charge delivery rates that suit your business!

Remember we are always here if you need any advice or assistance!

Best wishes,
Kitty

1 décembre 2023

Grundsätzlich ist der zapiet support immer erreichbar und antwortet schnell! Ich hatte heute mit Betty zu tun und sie war sehr kompetent und hilfreich. Toller support!

CupCakes Wien
Autriche
Presque 2 ans d’utilisation de l’application
Zapiet a répondu 4 décembre 2023

Hi Renate!

Thank you for your fantastic review of our Zapiet - Pickup + Delivery app. It was my pleasure to assist you. If you need anything or have any inquiries, please don't hesitate to contact us.

Wishing you a wonderful Christmas season!

Betty