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We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!
Hi there,
Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most.
Best wishes,
Bogi
Jessica is the best! Helped me with my issue so fast! I would recommend this app to anyone especially if you are in retail.
Hi there,
Thank you for your review, it is much appreciated
It was my pleasure helping you with the rates section of our Zapiet Rates by Distance app and ensuring your customers are charged accordingly.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Excellent customer support. App serves exactly what our shop needs for pickup and delivery services.
This app has been integral to my online store, Shopify's offering just doesnt cut it. And when I had issues with my delivery rates showing up after I started to offer shipping, I spent 4 hours with Shopify trying to help me and they got me nowhere but when Zapiet came in to help it was solved immediately! SO appreciate their competent customer service agents, especially Charlie!
This app, this company, is really good. They do exaclty what they are suppose to do. The customer care is outstanding, I mean it and I know well about how to take care of customers. They will halp you until you have everything done e ready to go online. It worth every penny.
Customer Service for this app was amazing! I was having some issues with my Shopify shipping over-riding this app and Sandy from Zapiet was beyond patient as we walked through fixing the issues step by step.
Thanks so much!
Hello,
It was a pleasure to help you configure your store :) We'll be a click away, if you have any more questions !
Thank you,
Sandy
Does exactly what it says. You can created rates by the distance away from your locations. Really simple User interface. The support is great as well. I couldn't find something on their support pages and they helped me and even fixed the support pages all within a few minutes.
Very fast customer support. App is great. Very happy to finally find an app that allows my stores checkout process to go smoothly.
Hi Andrew,
Thank you for the amazing review!
We're glad to hear that our app has helped with your checkout process.
Should you need anything else, you know where to find us.
Cheers,
Klaudia
Klaudia helped me and resolved all issues. Amazing service!! She was kind and professional and we resolved the issue!!
Hi there,
Thanks for the lovely review!
It was a pleasure addressing your issues one at a time and I'm glad I was able to resolve them.
Please do not hesitate to jump back on chat should you need anything else.
Cheers,
Klaudia
Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.
Hey Guys,
Thank you so much for taking the time to leave such a lovely review. It is great to hear now Zapiet- Rates by Distance has helped you charge delivery rates that suit your business!
Remember we are always here if you need any advice or assistance!
Best wishes,
Kitty