Note globale
4,7
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
2 janvier 2023

Flora was amazingly patient and knowledgable. She stuck with me for hours helping me set up the app exactly how I needed it to and help facilitate between Zapiet and Shopify. She deserves a raise, a promotion, heck let her on the board!

Weekend_Treasures_EstateSales
États-Unis
5 mois d’utilisation de l’application
Zapiet a répondu 13 janvier 2023

Hi Amanda,

Thank you very much for your kind review!

I am glad I was able to help you get you setup with Zapiet ‑ Rates by Distance and Zapiet - Pickup + Delivery on chat.

Wishing you all the best for the New Year!

All the best,
Flora

24 mai 2022

We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!

Dana Shortt Gourmet and Gifts
Canada
6 jours d’utilisation de l’application
27 mai 2020

All I can say is the time and effort that goes into not only the app and the back end, but the customer service has been fantastic. I run a local business utilising Shopify and I wanted to charge free delivery up to 3 miles, £3 delivery between 3-10 miles and over 10 miles it will add £0.10 pence per mile! Delivery by distance made this happen with ease and efficiency and it is so simple for my customers at checkout.

I had an issue, (Not with the app) where i accidentally deleted some settings and the team at Zapiet resolved my issue within less than 12 hours with minimal to no implication on my customers. I want to say a massive thank you to Andy Cargill! We're making it happen!

If you run a business that offers delivery and you need custom settings, this is the app you need!

The Sweet Treat Box
Royaume-Uni
5 mois d’utilisation de l’application
9 mars 2018

This app is exactly what I've been looking for! We mill, sell and deliver hardwood lumber products, both locally and regionally, using our own trucks and drivers (https://croleyhardwoods.com). I have tried several other shipping rate apps searching for this simple function and none of them offer the ability calculate your own rates by distance. All the other apps just assume you use third party shipping companies. I had a few questions about functionality while setting up the app and testing it and support was all over it. They responded quickly and answered all my questions. Highly Recommended App & Developer!

Jacksonville Sawmill Llc
États-Unis
4 mois d’utilisation de l’application
Modifié le 10 janvier 2021

No doubt app works better, store provides instant delivery and it calculates to the point.
Only thing is that even after disabling the services for a month they kept charging just because application was still installed. They should make it clear and write it somewhere that we need to delete app to stop charges. It felt like scam but app is worth for the money they charge.

WhippCream
Australie
3 mois d’utilisation de l’application
Zapiet a répondu 12 janvier 2021

Hi there,

Thanks so much for your feedback. I understand how you feel, and I would like to clarify how app billing works.

After you install an app, Shopify manages billing entirely. Like with any other Shopify app where billing is managed by Shopify, billing will stay active until you uninstall the app. Please see the Shopify app charges article for more information: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

Good news is that we keep your settings when you uninstall the app. You can safely uninstall it when you don’t need it, and then re-install when it’s the right time.

We have tried to reach you via telephone to clarify, but unfortunately no one picked up our call. Please reach out to support@zapiet.com if you have any more questions or concerns—we would be happy to help.

Wishing you all the best,

Sebastian

14 mai 2020

The app does exactly what we were looking for, allowing us to set up a shipping zone by radius. Their customer service has been great and when I as struggling their team was there quickly and got everything working just right.

GnuSante.Creations
Canada
4 mois d’utilisation de l’application
Modifié le 26 mars 2020

Great customer service and fast communication! App is a great add on to manage custom delivery rates.

ASAP Foods
Canada
3 mois d’utilisation de l’application
2 juin 2022

Very fast customer support. App is great. Very happy to finally find an app that allows my stores checkout process to go smoothly.

Undervalue Appliances.ca
Canada
3 jours d’utilisation de l’application
Zapiet a répondu 3 juin 2022

Hi Andrew,

Thank you for the amazing review!

We're glad to hear that our app has helped with your checkout process.
Should you need anything else, you know where to find us.

Cheers,
Klaudia

1 mai 2020

This app was absolutely perfect and working will until it just crashed recently. We lost so many sales as the customer could not finish checking out.

Whippr
Australie
2 mois d’utilisation de l’application
28 juillet 2021

Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!

GAIA FLORA
Australie
2 jours d’utilisation de l’application
Zapiet a répondu 28 juillet 2021

Hi there,

Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us

Thanks and have a great day,

Klaudia