전체 평점
4.7
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 4%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2021년 1월 10일에 편집됨

No doubt app works better, store provides instant delivery and it calculates to the point.
Only thing is that even after disabling the services for a month they kept charging just because application was still installed. They should make it clear and write it somewhere that we need to delete app to stop charges. It felt like scam but app is worth for the money they charge.

WhippCream
오스트레일리아
앱 사용 기간 3개월
답글 Zapiet개 2021년 1월 12일

Hi there,

Thanks so much for your feedback. I understand how you feel, and I would like to clarify how app billing works.

After you install an app, Shopify manages billing entirely. Like with any other Shopify app where billing is managed by Shopify, billing will stay active until you uninstall the app. Please see the Shopify app charges article for more information: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

Good news is that we keep your settings when you uninstall the app. You can safely uninstall it when you don’t need it, and then re-install when it’s the right time.

We have tried to reach you via telephone to clarify, but unfortunately no one picked up our call. Please reach out to support@zapiet.com if you have any more questions or concerns—we would be happy to help.

Wishing you all the best,

Sebastian

2020년 5월 1일

This app was absolutely perfect and working will until it just crashed recently. We lost so many sales as the customer could not finish checking out.

Whippr
오스트레일리아
앱 사용 기간 2개월
2022년 6월 2일

Very fast customer support. App is great. Very happy to finally find an app that allows my stores checkout process to go smoothly.

Undervalue Appliances.ca
캐나다
앱 사용 기간 3일
답글 Zapiet개 2022년 6월 3일

Hi Andrew,

Thank you for the amazing review!

We're glad to hear that our app has helped with your checkout process.
Should you need anything else, you know where to find us.

Cheers,
Klaudia

2020년 3월 3일

Great Customer service they call me in the morning to resolve my problem. I would say they are best.

Tiptop Foods.CA
캐나다
앱 사용 기간 2일
2021년 7월 28일

Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!

GAIA FLORA
오스트레일리아
앱 사용 기간 2일
답글 Zapiet개 2021년 7월 28일

Hi there,

Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us

Thanks and have a great day,

Klaudia

2020년 5월 5일

App just crashed, had to disable this and resort back to Shopify delivery. I would guess we lost hundreds worth of sales. What was the absolute killer, there is no immediate support for this app. We had to write in, create a ticket and wait without any immediate support. Not too great.. good while it lasted.

MonsterBox
영국
앱 사용 기간 대략 1개월
2020년 6월 6일

Good app but always breaks one every 2-3 weeks, customer support is unbelievable slow, did not check issue thoroughly and only one reply a week and sometime more than a week, always blame on covid-19 as an excuse. I have to look for alternative.

BigBrand Satay Boutique | 大牌沙爹精品店
싱가포르
앱 사용 기간 대략 1개월
2020년 5월 1일에 편집됨

The app is great when it works. It does what it is supposed to do. But if it stops working it becomes useless and you lose money as the customers cannot finish their checkout and they abandon their carts.

Prahova Milton Keynes
영국
앱 사용 기간 23일
2020년 5월 25일

The app didn't work from the get go and the customer service was terrible. I got a response the first 2 times but after that I was ignored for 5 days even after contacting them every day. In the end I deleted the app as my free trial was ending. Waste of time. I'm sure it could have worked well but when...?

Polyanthi
오스트레일리아
앱 사용 기간 7일
2021년 10월 22일

J'ai utilisé cette application pour pouvoir mettre en place des frais de livraison par distance autour de notre boutique. Il existe beaucoup de fonctionnalités pour affiner son tunnel d'achat. Le support m'a été d'une grande aide, merci Kitty !

PACHECO - Artisan Fleuriste
프랑스
앱 사용 기간 2일
답글 Zapiet개 2021년 11월 3일

Bonjour,

Merci d'avoir pris le temps de nous laisser un commentaire, ce fut un plaisir de travailler avec vous. Je suis heureuse qu'avec Store Pickup + Delivery et Delivery Rates by Distance, nous ayons pu créer la meilleure expérience de paiement possible pour vos clients.

Si vous avez besoin d'aide à nouveau, n'hésitez pas à nous contacter à tout moment.

Meilleurs vœux,

Kitty