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I almost gave up on Zapiet. It was not until Jeanette from the tech support team helped me out tremendously with my issues. That kept me as a Zapiet customer. Honestly Zapiet is worth every penny just for the customer service and support. Tech support from people like Jeanette and Krystabel make Zapiet a great plugin and service. I highly recommend it!
Thank you so much for your kind words, Marc — it truly means a lot. I'm really glad I could help and that we were able to get everything sorted out. We're glad to have customers like you, and I’m happy you're continuing with Zapiet. If you ever need anything else, don’t hesitate to reach out — we’re always here to support you!
-Jeanette
Jessica was a great help when we needed support and the app works great for our needs :)
Hi Melinda,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app!
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
I have communicated with Jessica a few times regarding different issues! She's always very responsive, provides the best customer service resolves my issue in a timely manner!
Hi Samuel,
Thank you so much for your kind words and for taking the time to leave this review!
It’s always a pleasure assisting you, and I’m really glad I’ve been able to help resolve your questions quickly and effectively. Your feedback truly means a lot and motivates me to keep providing the best support possible.
If anything else comes up, please don’t hesitate to reach out.
Warm regards,
Jessica
Very helpful backend support.
Hi Amanda!
Thank you for your lovely review! It was a pleasure supporting you. Don’t hesitate to reach out again whenever you need a hand.
Regards
Betty
Jessica is the best! Helped me with my issue so fast! I would recommend this app to anyone especially if you are in retail.
Hi there,
Thank you for your review, it is much appreciated
It was my pleasure helping you with the rates section of our Zapiet Rates by Distance app and ensuring your customers are charged accordingly.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Great Customer service!!!!
Hi Mathias,
Thank you for taking the time to leave a review for our Delivery Rates by Distance app
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
We've been using this app since forever and we absolutely love it. In all these years we've only had two issues and they were solved very fast. Jessica helped me today and she was amazing! Thank you Jessica!
Hi Christian,
Thank you so much for your kind words and review.
It was my pleasure helping you today with our Delivery Rates by Distance & Store Pickup + Delivery apps.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
The Zapiet Rates by Distance app together with their Pickup + Delivery app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. These apps are intuitive and easy to customize to fit your business and the support team is there to help fix any issues right away.
Hi Paul,
Thank you very much for taking the time to leave a lovely review :)
It was a pleasure chatting with you and making sure that our Delivery Rates by Distance app was integrated and working with our Zapiet - Pickup + Delivery app to generate the correct rates to your customers.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
All the best,
Jessica
Jessica on the Zapiet team is absolutely amazing and very helpful! None of my questions where to much and she is always sure to check everything we need help with is done fully! very helpful thank you Jesssica!
Thank you Aimee for your lovely review, I really appreciate it
Please do not hesitate to reach back out if you have any questions or need any assistance with our Delivery Rates by Distance app in the future.
Warm regards,
Jessica
Shopify and its third party apps are not always the most intuitive, but Zapiet always has good support and they will stay with you until the problem is solved.
Hey Blair,
Appreciate your positive feedback! Awesome we got the local delivery rates appear on your draft order! Also, we got the Sami B2B lock is back in action on your live store, right where it belongs!
Feel free to message back anytime!
Warm regards,
Angelo
