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The app is great when it works. It does what it is supposed to do. But if it stops working it becomes useless and you lose money as the customers cannot finish their checkout and they abandon their carts.
The app didn't work from the get go and the customer service was terrible. I got a response the first 2 times but after that I was ignored for 5 days even after contacting them every day. In the end I deleted the app as my free trial was ending. Waste of time. I'm sure it could have worked well but when...?
J'ai utilisé cette application pour pouvoir mettre en place des frais de livraison par distance autour de notre boutique. Il existe beaucoup de fonctionnalités pour affiner son tunnel d'achat. Le support m'a été d'une grande aide, merci Kitty !
Bonjour,
Merci d'avoir pris le temps de nous laisser un commentaire, ce fut un plaisir de travailler avec vous. Je suis heureuse qu'avec Store Pickup + Delivery et Delivery Rates by Distance, nous ayons pu créer la meilleure expérience de paiement possible pour vos clients.
Si vous avez besoin d'aide à nouveau, n'hésitez pas à nous contacter à tout moment.
Meilleurs vœux,
Kitty
Jessica is just the best. The zapiet team is always on point when it comes to their support and customer service. thank you. you all rock
Hi Sean,
Thank you for leaving such a lovely review
It was my pleasure chatting with you and helping you with our Delivery Rates by Distance app.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Hello Earl,
Thank you so much for taking the time to review our app! If you need anything, we're just one message away. It's always a pleasure to help you! ❤️
Jeanette
Thank you for giving Zapiet - Rates by Distance a 5-star review!
It was a pleasure helping you configure accurate delivery rates based on driving distance and the shortest route.
If you have any questions or need further assistance, you know where to find us :)
Cheers,
Klaudia
Bonjour Ibrahim,
Je vous remercie d'avoir pris le temps de nous laisser un avis sur notre application Zapiet - Tarifs par Distance.
N'hésitez pas à nous contacter de nouveau, au besoin !
Au plaisir,
Sandy