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Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!
Thank you so much for your kind words! 😊 I'm happy to hear that I could make a difference and help resolve those complex issues you were facing. It was a pleasure working with you and ensuring everything was set up just right. Your patience and collaboration made the process so much smoother! If you ever need any further assistance, please don’t hesitate to reach out. We here to help! ✨
-Jeanette
Customer support is great
Hi Jon,
It was a pleasure chatting and helping you with the rates for our Delivery Rates by Distance app!
If you have any questions or need any assistance down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
The Zapiet Rates by Distance app together with their Pickup + Delivery app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. These apps are intuitive and easy to customize to fit your business and the support team is there to help fix any issues right away.
Hi Paul,
Thank you very much for taking the time to leave a lovely review :)
It was a pleasure chatting with you and making sure that our Delivery Rates by Distance app was integrated and working with our Zapiet - Pickup + Delivery app to generate the correct rates to your customers.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
All the best,
Jessica
There are many apps that does the same as that one but what I really enjoyed was the support, especially Jeanette for almost today, she was very helpful till we made sure everything is in place. Thanks again.
Hi Bassem!
Thank you for your kind words and it was my pleasure to help you get your rates up and running with our Zapiet - Pickup + Delivery app and Zapiet - Rates by Distance app.
Please do not hesitate to reach out to us for in the future.
Have a wonderful day! ☀️,
-J Barjum
Jessica was so great! Very quick to respond, helpful information, and stayed with me until the problem was resolved :) THANK YOU!
Hi Claudia,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app!
It was wonderful chatting and assisting you to make sure that everything was up and working as expected.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Great Customer service!!!!
Hi Mathias,
Thank you for taking the time to leave a review for our Delivery Rates by Distance app
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
We've been using this app since forever and we absolutely love it. In all these years we've only had two issues and they were solved very fast. Jessica helped me today and she was amazing! Thank you Jessica!
Hi Christian,
Thank you so much for your kind words and review.
It was my pleasure helping you today with our Delivery Rates by Distance & Store Pickup + Delivery apps.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
IT's great.I just make the new website with shopify. needing app for delivery furniture depend on miles. This app is really matching up my need. Actually so far I can't looking for other app same this. Wonderful. IF don't have this app. I Can't make checkout for customer. Because the distance is very important and give the shipping fee. also the fee is quite cheap. I RECOMMEND using this , especially for Furniture or Big product like this. Thanks developer.
We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!
Hi there,
Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most.
Best wishes,
Bogi
After using other delivery apps, Jessica at Zapiet went absolutely ABOVE and BEYOND to get us up and running Zapiet, especially when Shopify was unable to help. When our previously app went down, and Shopify was unable to troubleshoot the issues, Jessica spent hours with me walking through every step until the app was working PERFECTLY. I've never had such helpful, caring, and patient customer service ever. Our store depends on this service working correctly and without her help, it would have completely shut us down. I cannot thank her enough!!!