整體評分
4.7
各級評分數量
  • 82% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
編輯時間:2021年1月10日

No doubt app works better, store provides instant delivery and it calculates to the point.
Only thing is that even after disabling the services for a month they kept charging just because application was still installed. They should make it clear and write it somewhere that we need to delete app to stop charges. It felt like scam but app is worth for the money they charge.

WhippCream
澳洲
使用應用程式 3個月
Zapiet 已回覆 2021年1月12日

Hi there,

Thanks so much for your feedback. I understand how you feel, and I would like to clarify how app billing works.

After you install an app, Shopify manages billing entirely. Like with any other Shopify app where billing is managed by Shopify, billing will stay active until you uninstall the app. Please see the Shopify app charges article for more information: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

Good news is that we keep your settings when you uninstall the app. You can safely uninstall it when you don’t need it, and then re-install when it’s the right time.

We have tried to reach you via telephone to clarify, but unfortunately no one picked up our call. Please reach out to support@zapiet.com if you have any more questions or concerns—we would be happy to help.

Wishing you all the best,

Sebastian

2020年5月1日

This app was absolutely perfect and working will until it just crashed recently. We lost so many sales as the customer could not finish checking out.

Whippr
澳洲
使用應用程式 2個月
2022年6月2日

Very fast customer support. App is great. Very happy to finally find an app that allows my stores checkout process to go smoothly.

Undervalue Appliances.ca
加拿大
使用應用程式 3天
Zapiet 已回覆 2022年6月3日

Hi Andrew,

Thank you for the amazing review!

We're glad to hear that our app has helped with your checkout process.
Should you need anything else, you know where to find us.

Cheers,
Klaudia

2020年3月3日

Great Customer service they call me in the morning to resolve my problem. I would say they are best.

Tiptop Foods.CA
加拿大
使用應用程式 2天
2021年7月28日

Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!

GAIA FLORA
澳洲
使用應用程式 2天
Zapiet 已回覆 2021年7月28日

Hi there,

Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us

Thanks and have a great day,

Klaudia

2020年5月5日

App just crashed, had to disable this and resort back to Shopify delivery. I would guess we lost hundreds worth of sales. What was the absolute killer, there is no immediate support for this app. We had to write in, create a ticket and wait without any immediate support. Not too great.. good while it lasted.

MonsterBox
英國
使用應用程式 大約1個月
2020年6月6日

Good app but always breaks one every 2-3 weeks, customer support is unbelievable slow, did not check issue thoroughly and only one reply a week and sometime more than a week, always blame on covid-19 as an excuse. I have to look for alternative.

BigBrand Satay Boutique | 大牌沙爹精品店
新加坡
使用應用程式 大約1個月
編輯時間:2020年5月1日

The app is great when it works. It does what it is supposed to do. But if it stops working it becomes useless and you lose money as the customers cannot finish their checkout and they abandon their carts.

Prahova Milton Keynes
英國
使用應用程式 23天
2020年5月25日

The app didn't work from the get go and the customer service was terrible. I got a response the first 2 times but after that I was ignored for 5 days even after contacting them every day. In the end I deleted the app as my free trial was ending. Waste of time. I'm sure it could have worked well but when...?

Polyanthi
澳洲
使用應用程式 7天
2021年10月22日

J'ai utilisé cette application pour pouvoir mettre en place des frais de livraison par distance autour de notre boutique. Il existe beaucoup de fonctionnalités pour affiner son tunnel d'achat. Le support m'a été d'une grande aide, merci Kitty !

PACHECO - Artisan Fleuriste
法國
使用應用程式 2天
Zapiet 已回覆 2021年11月3日

Bonjour,

Merci d'avoir pris le temps de nous laisser un commentaire, ce fut un plaisir de travailler avec vous. Je suis heureuse qu'avec Store Pickup + Delivery et Delivery Rates by Distance, nous ayons pu créer la meilleure expérience de paiement possible pour vos clients.

Si vous avez besoin d'aide à nouveau, n'hésitez pas à nous contacter à tout moment.

Meilleurs vœux,

Kitty