Overall rating
4.8
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 24, 2022

We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!

Dana Shortt Gourmet and Gifts
Canada
Time spent using app: 6 days
March 23, 2022

Klaudia helped me and resolved all issues. Amazing service!! She was kind and professional and we resolved the issue!!

Goodmorning Outdoors
United States
Time spent using app: About 2 years
Zapiet replied May 26, 2022

Hi there,

Thanks for the lovely review!

It was a pleasure addressing your issues one at a time and I'm glad I was able to resolve them.

Please do not hesitate to jump back on chat should you need anything else.

Cheers,

Klaudia

March 20, 2022

great app. this app is really recommend.im very satisfied. keep up the great work. very fast and reliable.

KartVill
Philippines
Time spent using app: 8 months
Zapiet replied March 21, 2022

Hi there,

Thank you for your review!
I
am glad I could help you out today on live chat.

Wishing you a lovely day.

Flora

January 3, 2022

Great customer service and a very functional app! I look forward to working with Zapiet in the future.

Roots to Fruits Nursery
United States
Time spent using app: 5 months
October 25, 2021

Customer Service for this app was amazing! I was having some issues with my Shopify shipping over-riding this app and Sandy from Zapiet was beyond patient as we walked through fixing the issues step by step.
Thanks so much!

Events on a Lawn
Canada
Time spent using app: Over 2 years
Zapiet replied October 25, 2021

Hello,

It was a pleasure to help you configure your store :) We'll be a click away, if you have any more questions !

Thank you,

Sandy

Edited September 2, 2021

Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.

Sammy Cheezecake
United States
Time spent using app: 10 days
Zapiet replied September 3, 2021

Hello,

It was a pleasure!

Don't hesitate to contact us back, if you have any more questions.

Sandy

August 16, 2021

Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping

Sydney's Plant Market
Australia
Time spent using app: 13 days
Zapiet replied August 16, 2021

Hi there,

Thanks for the lovely review!

It was a pleasure to get you up and running with our app.
Should you need anything else, you know where to find us.

Thanks and wishing you a wonderful day,

Klaudia

July 28, 2021

Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!

GAIA FLORA
Australia
Time spent using app: 2 days
Zapiet replied July 28, 2021

Hi there,

Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us

Thanks and have a great day,

Klaudia

June 19, 2021

We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!

Homestead Buildings & Sheds
United States
Time spent using app: 9 months
Zapiet replied June 23, 2021

Hi there,

Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most.

Best wishes,

Bogi

May 4, 2021

This is great. It solved my shipping problem on my shopify store. For weeks I have been battling with the best way to calculate shipping by distance until a friend recommended this app. Super cool

Evergreen Foodmart
Nigeria
Time spent using app: 6 months
Zapiet replied May 4, 2021

Hi there!

Thanks so much for your kind words! We're happy our app could help solve your shipping problem and provide you with the shipping rates you need.

Let us know if there's anything else you need.

Take care,

Marija