Zapiet ‑ Rates by Distance , 60 reviews
Great app! Allows us to determine delivery parameters per order. Guys are always there to help and answer questions.
Thank you for taking a moment to leave a review, and glad to hear you're enjoying using our app!
The app is great, but I want to highlight the customer service. It is very rare nowadays to run into a problem, and find someone who is genuine about helping. I had the support team wrapped up for three days trying to fix a problem that was actually a shopify problem. They are by far, one of the best support teams (Jessica) I have run across in a very long time. Great job Zapiet. The app works as it should too! :)
Thank you so much for your kind words. I'm so glad that we were able to get your store working the way you wanted. I was really lovely chatting with you.
If you have any other questions or need any assistance, please do not hesitate to get in touch.
This app is worth every penny. You can set multiple conditions and exceptions, sync it with a google maps api and it can be integrated with their other app Store pickup + delivery. I've contacted the team for help and they've set up all that I needed in a few minutes. Highly recommend it!
It was lovely chatting with you and helping you set up both of our apps—I'm glad they meet all of your needs.
Thank you so much for your 6 stars—we really appreciate it! 🤩
Let us know if there's anything else you need. We're happy to help. 😊
Have a lovely day,
We operate a local delivery service in a rural area, where we needed to create specific delivery rates for our customers. The app works perfectly for us and the customer service from the developers of this app are brilliant. They set the app up for us and have fixed any issues we've had along the way with lightning speed. Very impressed.
Thank you very much for your lovely review!
I'm glad you enjoy using our app and that we have been able to help you out with setting up.
Have a great day!
I was struggling with just 1 part of applying the app to our site last Sunday and a simple request to support resulted in the problem being solved in minutes. Quite a result on a Sunday evening. I only wish I had sent the request sooner rather than struggling in the first place.
An excellent service and app
Thanks for your review! We pride ourselves on quick resolution times for support so it's great to hear we were able to help you out!
This app has been integral to my online store, Shopify's offering just doesnt cut it. And when I had issues with my delivery rates showing up after I started to offer shipping, I spent 4 hours with Shopify trying to help me and they got me nowhere but when Zapiet came in to help it was solved immediately! SO appreciate their competent customer service agents, especially Charlie!
Support team has been extremely helpful!! Managed to get my shop up and running in no time. Thank you team!
It was a pleasure to help you get your store up and running! Please reach out if you ever need help with anything else :)
All the best and have a great day!
I used this app combined with Pickup + Delivery and it is working like a charm. I also want to thank Zapiet's support team for their quick answers every time I had a question or something to fix. I was very unsatisfied with other apps for deliveries and pickup until I start working with Zapiet, I highly recommend their services.
It was a pleasure for me to make sure that your settings was reflecting your needs. Really happy that both our apps are a great help for your store!
Don't hesitate to reach back to us, if there is anything else we can help you with.
This is a really good app. i recommend this. i am completey working with this app to bill shipping charges for my clients
Thanks a million for leaving a positive review!
If there is anything we can help you with going forward, please do not hesitate to get in touch.
Have a great day :)
Great app and terrific support!
We had some difficulties setting the app (it was an issue caused by our store, not a problem in the app) and the Zapiet support were extremely helpful and also very nice. I felt that they didn't rest until they solved the problem.
The distance rates are very accurate and works perfectly.
We highly recommend it!!
Thank you so much for leaving a positive review.
I am delighted to hear that our app is working well and that you had an awesome experience with our support team.
If there is anything we can assist you with in the future just let us know, we are always happy to help :)
Have a great day.