Reviews (105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for charging delivery rates based on distance, crucial for local deliveries. It simplifies checkout and ensures accurate fees, enhancing customer satisfaction. Features like Google Maps API integration and compatibility with Zapiet apps are appreciated. The app is flexible, reliable, and easy to use, with seamless store integration. Support is highly responsive and effective, often exceeding expectations in resolving issues.
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I have communicated with Jessica a few times regarding different issues! She's always very responsive, provides the best customer service resolves my issue in a timely manner!
Hi Samuel,
Thank you so much for your kind words and for taking the time to leave this review!
It’s always a pleasure assisting you, and I’m really glad I’ve been able to help resolve your questions quickly and effectively. Your feedback truly means a lot and motivates me to keep providing the best support possible.
If anything else comes up, please don’t hesitate to reach out.
Warm regards,
Jessica
Jessica is the best! Helped me with my issue so fast! I would recommend this app to anyone especially if you are in retail.
Hi there,
Thank you for your review, it is much appreciated
It was my pleasure helping you with the rates section of our Zapiet Rates by Distance app and ensuring your customers are charged accordingly.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
We've been using this app since forever and we absolutely love it. In all these years we've only had two issues and they were solved very fast. Jessica helped me today and she was amazing! Thank you Jessica!
Hi Christian,
Thank you so much for your kind words and review.
It was my pleasure helping you today with our Delivery Rates by Distance & Store Pickup + Delivery apps.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
The Zapiet Rates by Distance app together with their Pickup + Delivery app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. These apps are intuitive and easy to customize to fit your business and the support team is there to help fix any issues right away.
Hi Paul,
Thank you very much for taking the time to leave a lovely review :)
It was a pleasure chatting with you and making sure that our Delivery Rates by Distance app was integrated and working with our Zapiet - Pickup + Delivery app to generate the correct rates to your customers.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
All the best,
Jessica
Jessica on the Zapiet team is absolutely amazing and very helpful! None of my questions where to much and she is always sure to check everything we need help with is done fully! very helpful thank you Jesssica!
Thank you Aimee for your lovely review, I really appreciate it
Please do not hesitate to reach back out if you have any questions or need any assistance with our Delivery Rates by Distance app in the future.
Warm regards,
Jessica
Shopify and its third party apps are not always the most intuitive, but Zapiet always has good support and they will stay with you until the problem is solved.
Hey Blair,
Appreciate your positive feedback! Awesome we got the local delivery rates appear on your draft order! Also, we got the Sami B2B lock is back in action on your live store, right where it belongs!
Feel free to message back anytime!
Warm regards,
Angelo
This app makes it SO easy to charge the correct amount for mileage, set up is easy and customer service is wonderful! I will never not have this app.
Thank you so much Allison for taking the time to leave this review, I really appreciate it!
I'm so glad that I was able to help and get the correct rate from our Delivery Rates by Distance app to appear at checkout so that your customer's are charged the correct amount according to mileage from your store.
If you have any questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
After using other delivery apps, Jessica at Zapiet went absolutely ABOVE and BEYOND to get us up and running Zapiet, especially when Shopify was unable to help. When our previously app went down, and Shopify was unable to troubleshoot the issues, Jessica spent hours with me walking through every step until the app was working PERFECTLY. I've never had such helpful, caring, and patient customer service ever. Our store depends on this service working correctly and without her help, it would have completely shut us down. I cannot thank her enough!!!
Incredible to hear how much of a difference Jessica made—she’ll be so happy to see this! We know how critical smooth delivery setup is for your store, and it means a lot that we could step in when you needed it most. We’ve always got your back! – Thanks, Sam
Jessica was so great! Very quick to respond, helpful information, and stayed with me until the problem was resolved :) THANK YOU!
Hi Claudia,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app!
It was wonderful chatting and assisting you to make sure that everything was up and working as expected.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
App works great on Shopify and the developer has great add-ons. Maria from support is fantastic anytime you need help.
Really appreciate the kind words! We’re happy to hear the app is working well for you on Shopify, and we’ll be sure to pass your shoutout along to Maria—she’ll love hearing this! Thanks, Sam