Calificación general
4,9
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
13 de diciembre de 2023

Sandy just helped me change the name of one of my rate and she was really patient as I am not a developer and do not have any knowledge of coding. Thank you Sandy! Not only you made my day, but you also helped my clients navigate a better website. Thank you thank you Sandy!

The Bread Essentials
Canadá
Más de 3 años usando la aplicación
Zapiet respondió 15 de diciembre de 2023

Hello Josée,

Thank you for kind words ! You're always welcome to write me back if there is anything else I can assist you with.

If I made your day, please note that you also made mine

All the best,

Sandy

16 de enero de 2024

Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.

Fortus Pilates
Canadá
3 meses usando la aplicación
Zapiet respondió 17 de enero de 2024

Hi Greg,

Thanks for the great review! Your recommendation means a lot to us!

We're glad our app is working well for customizing shipping rates by province or region.

If you have any more questions or need further assistance, feel free to reach out.

Cheers,
Klaudia

9 de enero de 2024

All I know is, someone please give Stephane a raise ASAP! The amount of support I've received as a newbie to Shopify from the Zapiet team has blown my mind. I never leave reviews for anything but without Stephane went above and beyond, was so patient and seemed to enjoy helping me out. Thank you Stephane and Zapiet!

AKWAABA ONLINE
Estados Unidos
Alrededor de 2 horas usando la aplicación
Zapiet respondió 11 de enero de 2024

Hi,

What can I say other than wow and thank you :)

That's very kind of you and you are right, it truly was a pleasure. And should anything else come up, you can count on us to be there for you!

-Steph

8 de noviembre de 2023

The support team get to you right away when there'sm an issue.

Roger Beck Florist
Estados Unidos
Casi 5 años usando la aplicación
Zapiet respondió 10 de noviembre de 2023

Hi there,

Thank you very much for your review!

I was glad to help you with the different zip codes and zones in our Delivery Rates by Zip Code app and making sure that the correct rates appear at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Best wishes,
Jessica

24 de octubre de 2023

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

FIORI Oakville
Canadá
4 meses usando la aplicación
Zapiet respondió 25 de octubre de 2023

Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team.

If you ever need more assistance, just give us a shout. We're here for you! 😊🌟

- Jeanette & Klaudia

25 de febrero de 2024

Over the past 4 years I have really been able to succeed thanks to this app. It ahs helped me keep away from alot of pesky third party delivery apps like Uber you take your money and also keep the customer service in a controllable state. Also shout out to the support team. VERY HELPFUL. They are HUMANS and don't just send you links to check bc sometimes you may have a unique question. The links are helpful but it's super nice to and almost a luxury these days to have the support team walk you thru so easily thru live chat. That shows you they are well trained.

Feast & Graze
Estados Unidos
Zapiet respondió 27 de febrero de 2024

Hello Cristina, thank you so much for this review!

We're thrilled to hear that you've been with us for so long and we're delighted to know that we've contributed to the growth of your business. 🥺

It's always a pleasure to assist you ❤️

J Barjum

21 de febrero de 2024

Great app that is user friendly, customer friendly and comes with a great support team. Highly recommend, it really helps us optimize revenue and helps our customers understand the delivery and pick up options available.

Spruce Flowers and Events
Estados Unidos
Zapiet respondió 23 de febrero de 2024

Thank you Simon for taking the time to leave such a lovely review

It's always a pleasure chatting with you and helping with our Delivery Rates by Zip Code app which you have integrated with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do reach out.

Kind regards,
Jessica

18 de marzo de 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

The Lobster Man
Canadá
Zapiet respondió 20 de marzo de 2024

Hi Chao,

Thank you very much for taking the time to leave a review and for your kind words!

It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
Jessica

Fecha de modificación: 29 de marzo de 2023

The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!

Flower Bar
Estados Unidos
Alrededor de 4 años usando la aplicación
Zapiet respondió 29 de marzo de 2023

Hey there!

It was really nice assisting you with our Delivery Rates by Zip Code and Pickup + Delivery apps today

Should you need anything else down the road do not hesitate in reaching back here, we are always happy to help out.

Best,

María

7 de marzo de 2024

For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!

Balloon Expert
Canadá
Zapiet respondió 10 de marzo de 2024

Hi Stéphanie,

Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app

It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica