Zapiet ‑ Tarifas por zona

Zapiet ‑ Tarifas por zona

Reseñas (67)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
9 de marzo de 2020

This is the only app that can set shipping rates based on zip codes, extremely useful in countries where regions are messed up and carriers do not have integration plans with shopify (Philippines-Thailand-Indonesia and others). The support is Great !! They are very kind and fast :) A+++

NIYO&CO. PHILIPPINES
Filipinas
Alrededor de 2 meses usando la aplicación
25 de marzo de 2022

DO NOT USE THIS APP YOU WILL LOSE MONEY !! IT GOES DOWN EVERY NOW AND THEN AND YOUR CUSTOMERS WON'T BE ABLE TO CHECKOUT!! DO NOT USE IT I JUST LOST A LOT OF ORDERS/MONEY BECAUSE OF IT

Sofas & Beds Ltd
Reino Unido
Alrededor de 1 año usando la aplicación
Zapiet respondió 29 de marzo de 2022

Hi there,

Thank you for taking the time to leave a review, we appreciate all of the feedback we get from merchants.

Again I would like to apologize for the downtime caused with shipping rates not generating in Delivery Rates by Zipcode , we have been working extensively in the background to ensure the stability and reliability improves to avoid small outages like this.

We publish real time updates on outages and planned maintenance at all times via https://status.zapiet.com/.

Kind regards,

Sam

25 de enero de 2021

Breaks down every few months, blocking customer checkout for hours on end... like right now. Failures are natural, but their response time on outages can be really awful bc their support isn't 24/7.

Butter&
Estados Unidos
9 meses usando la aplicación
Zapiet respondió 25 de enero de 2021

Hi there,

Thanks for your feedback. We have had no other reports of issues with our Delivery Rates by Zipcode app. So the problem must be isolated to your stores configuration.

To confirm we do indeed offer 24/7 support. You are free to call or message us anytime. I have just checked and we replied to your most recent support request in less than 20 minutes.

My support team will reply directly to help troubleshoot your issue.

Andy

21 de agosto de 2020

Great and prompt support got the app in no time working even though Shopify was down and was causing issues

Assorted
India
10 días usando la aplicación
13 de enero de 2022

Dos días fallando en el administrador y no se pueden hacer las ediciones correspondientes en las tarifas de la tienda.

Yuya Tienda Oficial
México
8 meses usando la aplicación
Zapiet respondió 13 de enero de 2022

Hola chicos,

Lamentamos lo ocurrido con el acceso a nuestra app. Hemos tratado de ponernos en contacto para poder resolver esta situación lo mas pronto posible. Seria posible que desinstalen la app, para luego volver a instalarla y así determinar si ocurre lo mismo de nuevo por favor? Si vuelve a ocurrir lo mismo nuestro Senior Support nos podrá ayudar para poder resolver esto 🙏🏻

Estaremos en espera de su respuesta!

Muchas gracias.

María

24 de febrero de 2021

What another great App by Zapiet!...We use the Store pickup & delivery app and this app and they are both excellent! There support is spot on, when ever i have reached out to them on there Facebook page have always replied almost instantly! Sam is a legend and has helped me out no end with anything i did not understand or any issues. Zapiet is by far my favourite App provider and just wish they would bring out more!!!

Pet Products R Us
Reino Unido
7 días usando la aplicación
7 de julio de 2021

This app does exactly what I needed. We use it to block off shipping zipcodes and it works well for that. I had some questions with setup and their support team was wonderful and patient. They even helped setup when I was missing what to do.

Bien Cuit Provisions
Estados Unidos
7 días usando la aplicación
Zapiet respondió 10 de julio de 2021

Hi there,

Thank you very much for your kind words and the lovely review. It was great chatting with you and helping you set up our Delivery Rates by Zip Code app for your shipping needs.

If you have any questions down the road or need any assistance, please jump on our live chat and we will be happy to help .

Cheers,
Jessica

Fecha de modificación: 30 de marzo de 2021

Unfortunately, Shopify subscriptions do not recognize the Shopify delivery. This app is solving our problem! We are now able to offer our immediate zipcodes free delivery and then shipping for the rest of the US. I had trouble setting it up and the customer service was really great and quick! Recommended if you need this feature.

Bump 'n Grind
Estados Unidos
6 días usando la aplicación
Zapiet respondió 30 de marzo de 2021

Hi there,

Thanks for the kind review.

I'm glad that you have found our team helpful in regards to getting all your questions answered and making an improved user experience within your store.

You know where we are if you need any more help!

Jayne

19 de mayo de 2022

Jessica is great at customer service! Very nice and knowledgeable and personable. The customer service for Zapiet apps is fast and great.

Barnegat Oyster
Estados Unidos
3 días usando la aplicación
Zapiet respondió 19 de mayo de 2022

Thank you so much for your kind words and review!

It was so nice chatting with you earlier today and as I mentioned, please do reach back out if you have any other questions or need any further assistance.

Best wishes,
Jessica

1 de marzo de 2023

Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!

Grow Wild
Reino Unido
2 días usando la aplicación
Zapiet respondió 1 de marzo de 2023

Hi there,

Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today.

If you need anything in the future the whole team is here to help!

Jayne