Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

리뷰 (67)

전체 평점
4.7
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 7%가 별 1개입니다
2020년 5월 13일에 편집됨

Works as it's supposed to ! easy to set up and to update if you need to.
Customer service is fast (more or less 24 hours).

Arvida Roasting Company
캐나다
앱 사용 기간 10개월
2021년 4월 14일에 편집됨

This App is just what I needed. I can have free local delivery close to our shop and only the postal codes that I entered. Robert did a fantastic job setting this up for my store. This app will help my shop with local sales.

Jamjo Online
오스트레일리아
앱 사용 기간 8개월
답글 Zapiet개 2021년 4월 18일

Hi there!

Thanks so much for the shout out and it was my pleasure assisting you :D

We're right here if you need anything!

Regards,

Robert

2020년 9월 30일

I had the most helpful call with a lovely member of the team and he solves all of the little problems I couldn't work out! Thanks!

Lovely Buns
영국
앱 사용 기간 6개월
2020년 5월 24일

I would highly recommend Zapiet. Thank you Andy. This app works very well & the support team really care for their customers.

Hotshoppa
오스트레일리아
앱 사용 기간 6개월
2023년 8월 22일

Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.

Modloft
미국
앱 사용 기간 6개월
답글 Zapiet개 2023년 8월 24일

Hi David,

Thank you very much for your review :)

It was my pleasure helping you via email to get your zones and rates set up in our Delivery Rates by Zip Code app.

If you have any other questions or need any further assistance, please do let us know.

Kind regards,
Jessica

2020년 4월 15일

Works seamlessly for what I'm after and the Zapiet Support has been brilliant, from guiding me which app to use and helping me tackle any issues I've had. Highly recommend the app and Zapiet.

Ruxley Direct
영국
앱 사용 기간 5개월
2024년 11월 18일

Betty made my day!! I"ve been struggling for 2 days, and she helped me in 5 minutes! Great service!

Yucca Flowers
미국
답글 Zapiet개 2024년 11월 21일

Hi there!

Thank you so much for your kind review! It was a pleasure helping you set up our Zapiet - Rates by Zip Code app. Please know we're always here and happy to assist you anytime you need.

Don't hesitate to reach out! 😊

Best regards
Betty

2023년 10월 24일

Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.

FIORI Oakville
캐나다
앱 사용 기간 4개월
답글 Zapiet개 2023년 10월 25일

Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team.

If you ever need more assistance, just give us a shout. We're here for you! 😊🌟

- Jeanette & Klaudia

2020년 6월 20일

Great customer support!!! And the app is exactly what I needed for my business. Thank you very much!

CREMMA Pastelería
아르헨티나
앱 사용 기간 3개월
2022년 3월 25일

App has gone down in our peak season, stopping sales whilst £1000's are being spent on advertisement, no notification of an issue when there clearly is, telephone line has no answer, so the only option is email. Considering how important this function is, especially when the margin between a sale & losing a customer is so small, you would think that they would have an easier route to raise immediate issues, rather than having to wait for a few hours for a response. Very disappointing....

Mr Muck
영국
앱 사용 기간 3년 초과
답글 Zapiet개 2022년 3월 29일

Hi Richard,

I truly appreciate it when our merchants take time to leave us feedback, its is what allows us to improve and correct issues so that they do not occur again.

It looks like at the time of your call one of our team members might have been having a small issue with the telephony system at the moment you called, I have reached out personally to correct their issue and ensure it does not happen again in the future. If you ever have an issue reaching us again, please simply call back immediately and you would be connected with a different agent in our team.

Again I would like to apologize for the downtime caused with shipping rates not generating in Delivery Rates by Zipcode , we have been working extensively in the background to ensure the stability and reliability improves to avoid small outages like this.

We publish real time updates on outages and planned maintenance at all times via https://status.zapiet.com/.

Kind regards,

Sam