Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Recenzje (67)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 7% ocen to oceny z 1 gwiazdkami
18 listopad 2024

Betty made my day!! I"ve been struggling for 2 days, and she helped me in 5 minutes! Great service!

Yucca Flowers
Stany Zjednoczone
16 dni korzystania z aplikacji
Zapiet odpowiedział(a) 21 listopad 2024

Hi there!

Thank you so much for your kind review! It was a pleasure helping you set up our Zapiet - Rates by Zip Code app. Please know we're always here and happy to assist you anytime you need.

Don't hesitate to reach out! 😊

Best regards
Betty

16 wrzesień 2024

We have just commenced using Zapiet - Rates by Zip Code and needed some questions answered coupled with some tech support. Support staff have been both patient with us and swift to answer/assist. Great service and app so far! Thank you Jessica!

Roll Up Doors Canada
Kanada
11 dni korzystania z aplikacji
Zapiet odpowiedział(a) 17 wrzesień 2024

Hi Rob,

Thank you very much for leaving such a nice review!

It was a pleasure helping you to get our Delivery Rates by Zip Code app all setup and working with your different zones & rates.

If you have any other questions or need any further assistance, please do reach out.

So glad to have you as part of our Zapiet family!

Thanks again,
Jessica

Edytowano 20 wrzesień 2024

Nuevamente me es grato escribir esta reseña, ya que indiscutiblemente recomiendo esta app, ademas quiero agradecer la atencion que me brindo en este dia Jeanette, son muy pacientes y te explican muy bien.

Gracias equipo Zapiet.

Carlos Castañeda de Mexico

Tayga
Meksyk
8 dni korzystania z aplikacji
Zapiet odpowiedział(a) 22 wrzesień 2024

Gracias Carlos por tomarte el tiempo de dejar una reseña, se agradece mucho.

Fue genial conversar con usted y ayudarlo a establecer sus tarifas para su entrega local con nuestra aplicación Tarifas de entrega por código postal.

Si tiene alguna pregunta o necesita ayuda, comuníquese con nosotros.

Gracias de nuevo,
Jessica

28 wrzesień 2024

The support team has been great, Kitty especially. All issues were addressed and resolved in a timely manner.

Portland Juice Co
Stany Zjednoczone
3 dni korzystania z aplikacji
Zapiet odpowiedział(a) 8 październik 2024

Hi Luka,

Thank you so much for taking the time to leave us such a great review. I am glad to hear we were able to resolve all the issues and get your delivery zones up and running!

If you encounter any issues, or have any questions you can reach out to us at any time.

Best wishes,

Kitty

3 październik 2024

This app has been a savior when it comes to setting up shipping rates by postcode without CCS! Betty was so supportive in helping setup my store with the correct settings and I couldn't be more thankful :) Excellent customer service!!

Revivo Elite
Wielka Brytania
1 dzień korzystania z aplikacji
Zapiet odpowiedział(a) 8 październik 2024

Hi Ben! Thank you for taking the time to leave us such a fantastic review!

I am glad that we were able to assist you and it was our pleasure to help you set up the Zapiet - Rates by Zip Code app. Please don't hesitate to reach out if you need any further assistance.

Have a wonderful day!

Best regards, Betty

25 czerwiec 2024

I have been using Zapiet and have reached out countless times because our customers are unable to complete their purchases. The issue is always with Zapiet. Despite setting our products to "continue selling when out of stock," the app prevents customers from selecting shipping options when an item is out of stock, even if the items have plenty of inventory in our shipping location. I can't understand, why would an online customer trying to place a delivery order not being able to get shipping options because one of my retail stores doesn't have inventory. MAKE IT MAKE SENSE. This frustrating problem has cost us sales and has not been resolved despite numerous attempts to get support. I hope they address this issue soon.

ketolibriyum
Kanada
6 miesięcy korzystania z aplikacji
Zapiet odpowiedział(a) 11 lipiec 2024

Hi,

I am sorry that you experienced frustrations using our app. It appears this review was intended for a different app, Zapiet - Pickup + Delivery, as our app Zapiet - Rates by Zip Code does not interact with inventory levels. As mentioned on the reply to your review on the Zapiet - Pickup + Delivery app, we have now implemented a fix for your inventory issue.

Best wishes,

Bogi

30 kwiecień 2024

The support was super awesome! Jessica was kind and was quickly able to fix our issue!

Flower Works LLC
Stany Zjednoczone
Około 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 6 maj 2024

Hi Victoria,

Thank you for taking the time to leave a review, it's very much appreciated!

I'm so pleased that all of our rates from our Zapiet - Rates by Zip Code app are now working and being generated to checkout for your local delivery orders.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

18 kwiecień 2024

The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!

The Rock Pile Garden Center
Stany Zjednoczone
Prawie 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 22 kwiecień 2024

Hello Jennifer,

Thank you for taking the time to leave us this review. I'm so happy to know that we have been able to support your business for so long ! Don't hesitate to reach back, if ever you need assistance.

All the best,

Sandy

13 kwiecień 2024

Simple et efficace, je recommande

IRON MEALS
Francja
Ponad 2 lata korzystania z aplikacji
Zapiet odpowiedział(a) 19 kwiecień 2024

Bonjour,

Merci beaucoup d'avoir partagé votre belle critique ! Cela a vraiment égayé notre journée d'apprendre que vous avez eu une expérience formidable avec notre application Zapiet - Tarifs par code postal.
Si jamais vous avez besoin d'autre chose, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider !

Cordialement,

Kitty

18 marzec 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

The Lobster Man
Kanada
Prawie 4 lata korzystania z aplikacji
Zapiet odpowiedział(a) 20 marzec 2024

Hi Chao,

Thank you very much for taking the time to leave a review and for your kind words!

It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
Jessica