Zapiet ‑ Taxas por CEP

Zapiet ‑ Taxas por CEP

Avaliações (71)

Classificação geral
4,8
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
25 de junho de 2024

I have been using Zapiet and have reached out countless times because our customers are unable to complete their purchases. The issue is always with Zapiet. Despite setting our products to "continue selling when out of stock," the app prevents customers from selecting shipping options when an item is out of stock, even if the items have plenty of inventory in our shipping location. I can't understand, why would an online customer trying to place a delivery order not being able to get shipping options because one of my retail stores doesn't have inventory. MAKE IT MAKE SENSE. This frustrating problem has cost us sales and has not been resolved despite numerous attempts to get support. I hope they address this issue soon.

ketolibriyum
Canadá
6 meses usando o app
Zapiet deixou uma resposta 11 de julho de 2024

Hi,

I am sorry that you experienced frustrations using our app. It appears this review was intended for a different app, Zapiet - Pickup + Delivery, as our app Zapiet - Rates by Zip Code does not interact with inventory levels. As mentioned on the reply to your review on the Zapiet - Pickup + Delivery app, we have now implemented a fix for your inventory issue.

Best wishes,

Bogi

30 de abril de 2024

The support was super awesome! Jessica was kind and was quickly able to fix our issue!

Flower Works LLC
Estados Unidos
Aproximadamente 4 anos usando o app
Zapiet deixou uma resposta 6 de maio de 2024

Hi Victoria,

Thank you for taking the time to leave a review, it's very much appreciated!

I'm so pleased that all of our rates from our Zapiet - Rates by Zip Code app are now working and being generated to checkout for your local delivery orders.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

25 de fevereiro de 2024

Over the past 4 years I have really been able to succeed thanks to this app. It ahs helped me keep away from alot of pesky third party delivery apps like Uber you take your money and also keep the customer service in a controllable state. Also shout out to the support team. VERY HELPFUL. They are HUMANS and don't just send you links to check bc sometimes you may have a unique question. The links are helpful but it's super nice to and almost a luxury these days to have the support team walk you thru so easily thru live chat. That shows you they are well trained.

Feast & Graze
Estados Unidos
5 meses usando o app
Zapiet deixou uma resposta 27 de fevereiro de 2024

Hello Cristina, thank you so much for this review!

We're thrilled to hear that you've been with us for so long and we're delighted to know that we've contributed to the growth of your business. 🥺

It's always a pleasure to assist you ❤️

J Barjum

18 de abril de 2024

The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!

The Rock Pile Garden Center
Estados Unidos
Quase 4 anos usando o app
Zapiet deixou uma resposta 22 de abril de 2024

Hello Jennifer,

Thank you for taking the time to leave us this review. I'm so happy to know that we have been able to support your business for so long ! Don't hesitate to reach back, if ever you need assistance.

All the best,

Sandy

18 de março de 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

The Lobster Man
Canadá
Quase 4 anos usando o app
Zapiet deixou uma resposta 20 de março de 2024

Hi Chao,

Thank you very much for taking the time to leave a review and for your kind words!

It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
Jessica

14 de fevereiro de 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Ontario Supplies Store
Canadá
Mais de 3 anos usando o app
Zapiet deixou uma resposta 16 de fevereiro de 2024

Hello Juhee,

Thank you for these kind words on our Zapiet - Rates by Zip Code app !
I'm really happy that we have been able to configure its integration with Zapiet - Pickup + Delivery to match your needs.

Don't hesitate to write us back, if there is anything else we can help you with.

Sandy

7 de março de 2024

For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!

Balloon Expert
Canadá
Mais de 2 anos usando o app
Zapiet deixou uma resposta 10 de março de 2024

Hi Stéphanie,

Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app

It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

16 de janeiro de 2024

Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.

Fortus Pilates
Canadá
3 meses usando o app
Zapiet deixou uma resposta 17 de janeiro de 2024

Hi Greg,

Thanks for the great review! Your recommendation means a lot to us!

We're glad our app is working well for customizing shipping rates by province or region.

If you have any more questions or need further assistance, feel free to reach out.

Cheers,
Klaudia

9 de fevereiro de 2024

One again, Jess saved the day, Zapiet is such a great company and great product, no wonder Shopify showcase them at every Editions. Great product fam! Andrew, I swear, give Jess a raise!

Félix & Norton
Canadá
6 meses usando o app
Zapiet deixou uma resposta 13 de fevereiro de 2024

Thank you very much for leaving such a lovely review for our Delivery Rates by Zip Code app Simon

It's always a pleasure chatting with you and finding the best solution for you and your store.

Warmest regards,
Jessica

13 de abril de 2024

Simple et efficace, je recommande

IRON MEALS
França
Mais de 2 anos usando o app
Zapiet deixou uma resposta 19 de abril de 2024

Bonjour,

Merci beaucoup d'avoir partagé votre belle critique ! Cela a vraiment égayé notre journée d'apprendre que vous avez eu une expérience formidable avec notre application Zapiet - Tarifs par code postal.
Si jamais vous avez besoin d'autre chose, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider !

Cordialement,

Kitty