Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

評價 (67)

整體評分
4.7
各級評分數量
  • 88% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2024年9月16日

We have just commenced using Zapiet - Rates by Zip Code and needed some questions answered coupled with some tech support. Support staff have been both patient with us and swift to answer/assist. Great service and app so far! Thank you Jessica!

Roll Up Doors Canada
加拿大
使用應用程式 11天
Zapiet 已回覆 2024年9月17日

Hi Rob,

Thank you very much for leaving such a nice review!

It was a pleasure helping you to get our Delivery Rates by Zip Code app all setup and working with your different zones & rates.

If you have any other questions or need any further assistance, please do reach out.

So glad to have you as part of our Zapiet family!

Thanks again,
Jessica

2024年10月3日

This app has been a savior when it comes to setting up shipping rates by postcode without CCS! Betty was so supportive in helping setup my store with the correct settings and I couldn't be more thankful :) Excellent customer service!!

Revivo Elite
英國
使用應用程式 1天
Zapiet 已回覆 2024年10月8日

Hi Ben! Thank you for taking the time to leave us such a fantastic review!

I am glad that we were able to assist you and it was our pleasure to help you set up the Zapiet - Rates by Zip Code app. Please don't hesitate to reach out if you need any further assistance.

Have a wonderful day!

Best regards, Betty

2024年9月28日

The support team has been great, Kitty especially. All issues were addressed and resolved in a timely manner.

Portland Juice Co
美國
使用應用程式 3天
Zapiet 已回覆 2024年10月8日

Hi Luka,

Thank you so much for taking the time to leave us such a great review. I am glad to hear we were able to resolve all the issues and get your delivery zones up and running!

If you encounter any issues, or have any questions you can reach out to us at any time.

Best wishes,

Kitty

2024年6月25日

I have been using Zapiet and have reached out countless times because our customers are unable to complete their purchases. The issue is always with Zapiet. Despite setting our products to "continue selling when out of stock," the app prevents customers from selecting shipping options when an item is out of stock, even if the items have plenty of inventory in our shipping location. I can't understand, why would an online customer trying to place a delivery order not being able to get shipping options because one of my retail stores doesn't have inventory. MAKE IT MAKE SENSE. This frustrating problem has cost us sales and has not been resolved despite numerous attempts to get support. I hope they address this issue soon.

ketolibriyum
加拿大
使用應用程式 6個月
Zapiet 已回覆 2024年7月11日

Hi,

I am sorry that you experienced frustrations using our app. It appears this review was intended for a different app, Zapiet - Pickup + Delivery, as our app Zapiet - Rates by Zip Code does not interact with inventory levels. As mentioned on the reply to your review on the Zapiet - Pickup + Delivery app, we have now implemented a fix for your inventory issue.

Best wishes,

Bogi

編輯時間:2024年9月20日

Nuevamente me es grato escribir esta reseña, ya que indiscutiblemente recomiendo esta app, ademas quiero agradecer la atencion que me brindo en este dia Jeanette, son muy pacientes y te explican muy bien.

Gracias equipo Zapiet.

Carlos Castañeda de Mexico

Tayga
墨西哥
使用應用程式 8天
Zapiet 已回覆 2024年9月22日

Gracias Carlos por tomarte el tiempo de dejar una reseña, se agradece mucho.

Fue genial conversar con usted y ayudarlo a establecer sus tarifas para su entrega local con nuestra aplicación Tarifas de entrega por código postal.

Si tiene alguna pregunta o necesita ayuda, comuníquese con nosotros.

Gracias de nuevo,
Jessica

2024年4月30日

The support was super awesome! Jessica was kind and was quickly able to fix our issue!

Flower Works LLC
美國
使用應用程式 大約4年
Zapiet 已回覆 2024年5月6日

Hi Victoria,

Thank you for taking the time to leave a review, it's very much appreciated!

I'm so pleased that all of our rates from our Zapiet - Rates by Zip Code app are now working and being generated to checkout for your local delivery orders.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

編輯時間:2024年7月11日

Jeanette just helped me change the name of one of my rate and she was really patient. Thank you Jeanette! Not only you made my day, but you also helped my clients navigate a better website. Thank you thank you Jeanette!

The Bread Essentials
加拿大
使用應用程式 大約4年
Zapiet 已回覆 2023年12月15日

Hello Josée,

Thank you for kind words ! You're always welcome to write me back if there is anything else I can assist you with.

If I made your day, please note that you also made mine

All the best,

Sandy

2024年4月18日

The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!

The Rock Pile Garden Center
美國
使用應用程式 接近4年
Zapiet 已回覆 2024年4月22日

Hello Jennifer,

Thank you for taking the time to leave us this review. I'm so happy to know that we have been able to support your business for so long ! Don't hesitate to reach back, if ever you need assistance.

All the best,

Sandy

2024年2月21日

Great app that is user friendly, customer friendly and comes with a great support team. Highly recommend, it really helps us optimize revenue and helps our customers understand the delivery and pick up options available.

Spruce Flowers and Events
美國
使用應用程式 5年多
Zapiet 已回覆 2024年2月23日

Thank you Simon for taking the time to leave such a lovely review

It's always a pleasure chatting with you and helping with our Delivery Rates by Zip Code app which you have integrated with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do reach out.

Kind regards,
Jessica

2024年2月25日

Over the past 4 years I have really been able to succeed thanks to this app. It ahs helped me keep away from alot of pesky third party delivery apps like Uber you take your money and also keep the customer service in a controllable state. Also shout out to the support team. VERY HELPFUL. They are HUMANS and don't just send you links to check bc sometimes you may have a unique question. The links are helpful but it's super nice to and almost a luxury these days to have the support team walk you thru so easily thru live chat. That shows you they are well trained.

Feast & Graze
美國
使用應用程式 5個月
Zapiet 已回覆 2024年2月27日

Hello Cristina, thank you so much for this review!

We're thrilled to hear that you've been with us for so long and we're delighted to know that we've contributed to the growth of your business. 🥺

It's always a pleasure to assist you ❤️

J Barjum