Breaks down every few months, blocking customer checkout for hours on end... like right now. Failures are natural, but their response time on outages can be really awful bc their support isn't 24/7.
Thanks for your feedback. We have had no other reports of issues with our Delivery Rates by Zipcode app. So the problem must be isolated to your stores configuration.
To confirm we do indeed offer 24/7 support. You are free to call or message us anytime. I have just checked and we replied to your most recent support request in less than 20 minutes.
My support team will reply directly to help troubleshoot your issue.
Does not integrate well (if at all) with Shopify local delivery. I've tried Zapiet twice now, this app and another of theirs (by distance) - both work as and when, usually just crashing days later. I'm giving up. Their apps just stop working without any notification or reason.