NYC Fireplaces & Outdoor Kitchens LLC
Great app if you need something simple to validate zip codes for specific rates. It doesn't have much customizability like their other app, store pickup and delivery which allows you to edit the checkout screen.
Thanks so much for your feedback. I absolutely understand your frustration, and I’m sorry for this.
We have investigated the reason why we missed your free setup call, as this is highly unusual. Actually, this is our first missed appointment! It appears that our system that automatically synchronizes with our team’s schedule allowed you to book a time that wasn’t actually available.
We have already implemented a fix so this issue doesn’t happen again.
I am super excited to work with you to get your store set up. I have reached out to you via email, and I will call you during your business hours today.
I look forward to speaking with you soon :)
Les Flavoureux - Commande en ligne
We developed a platform to quickly provide services to our region with prepared meals to face the COVID crisis. We had a few problems at first with the integration of this app (mainly due to our selected theme), but the Zapiet staff were quick and (4 out of 5) reliable to provide us with answers (if you can get your hands on Stephane - great guy!). We had deadlines to meet and they were a bit tight with meeting them, we had to give a few extra pushes - it seems there were also very busy on their side. All in all, things worked out great, deadlines were meat - with a few drop of sweat - and the functionalities are all working just fine! Thanks guys!