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I have had to reach out only a couple of times to customer support and they have always been most helpful. This most recent time Dan assisted me, and he understood my concern and his recommendations fixed my issue immediately. This is a great app, and customer support is always quick to respond and incredibly knowledgeable!
Great customer support when I needed to work on something like re-positioning the timer. They came back to me very quickly with a solution
We think the Delivery Timer application is great! Works very well and the pricing options are reasonable. We shall continue using this. Thank you.
Great app with good service. Works exactly how we expected it to
easy!
We are a Vermont Farm HeirloomPorkShop.com selling pastured pork and organic beef.
We ship out all orders on Tuesday and all orders arrive by Thursday.
I tried other delivery app on shopify and they could not handle this task.
in fact this is the message from my previous 3rd party app.
"Our configuration is mainly configured for multiple consecutive working days.
But it cannot be configured for a single working day (Date calculation logic cannot achieve the correct date effect you want).
It is recommended that you look at the estimated arrival date apps of other merchants to see if any of them meet your needs."
Well needless to say. I dropped that company and Expert Village Media a tech company who helped me on shopify told me about Launchtip. I gave a support ticket to Launchtip and they responded same day. the previous company responded 1 week later on 2 request.
I recommended Launchtip! Problem solved!
Amazing customer service. Dan was responsive to my request and made using this app easy. Will recommend
Absolutely fantastic!!! Looks and performs great and excellent customer service
good app
Not only is the app great, but the customer service is great as well. I've just recently installed it, so I'm excited to see how it performs.
I got the basic timer setup and running within two minutes. Took a bit longer to exclude some products and I'm now working on bank holiday settings. Overall very good.