Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 72 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
23. November 2020

I don't like the app because it does something very frustrating. If you try the 1 day free trail and it ends it chargers you without even asking $29 per month.I ask for support and they are not even answering.Can you please help me? This is just very frustrating.

Phonelyy
Belgien
5 tage mit der App
1. Dezember 2020

Do not use these people because they are dishonest and will try to blackmail you into leaving them a good review. I cancelled this app 5 days into the billing cycle and I was still charged for the entire month. When I asked for a refund I was told "Generally we don’t provide refund. But in your case I can provide you with a refund if you leave a nice 5 star review on our Shopify page". Shopify support isn't any help either. They bill you on behalf of the app company but either can't or won't get your money back from the app developers. I am forced now to dispute this with my credit card company because I will not be coerced into leaving a nice 5 star review if I don't want too.

Popworcs.net
Vereinigte Staaten
6 tage mit der App
25. Juli 2020

The concept is excellent and the descriptions that have been generated have been very usable and natural sounding. The only downside is that the product categories to choose from are limited..at least for my needs. For example...I have a lot of bed sheet sets, comforters, quilts, etc. and there is not a product category for those in the app. I hope the developers continue to add new product categories to further expand the product types available. Overall, it is still a very useful app for a good portion of my products and I definitely will continue using it.

GudHaus
Vereinigte Staaten
4 tage mit der App
Descrii.tech hat geantwortet 26. Juli 2020

Thank you for your review. We will do everything we can to satisfy your requirements.

21. Januar 2021

what is this free try is a joke . I installed the app and was trying to use it after doing everything thing asked it just when to another step where it ask for money WOW

Oddz N Endz Thrift Gift and Consignment boutique LLC
Vereinigte Staaten
39 minuten mit der App
Descrii.tech hat geantwortet 22. Januar 2021

Hello, Team Oddz N Endz Thrift Gift and Consignment boutique,

I am so sorry to hear that you have had such a poor experience with us.

Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you.

As much as I hate to see you go, I completely understand how upset you must feel. I apologize again for any trouble we may have caused you.

I would like you to know that we add 30 credits to your account after the trial ends. And you were getting a payment screen because you exhausted all the free credits that we provide for the trial period.

If you want I can add some more free credits to your account if you want to try the app for more time.

Let me know what I can do to help you in this situation. I will do anything in my power to help you out.

I wish you success in your Shopify journey. 😊

10. April 2021

This is one of the rare apps that's actually useful and it's very cheap! It is extremely easy to use and I recommend this app to anyone who is looking for a simple way to write product descriptions.

Renegade Pirates
Vereinigte Staaten
Eine minute mit der App
Descrii.tech hat geantwortet 12. April 2021

It’s great to know that our hard-work is being helpful to you. Thank you so much.😊