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Design packs is really the most amazing app I've ever used- and the customer service is amazing! It's helped me build such a beautiful website for our company, recommending it to everyone.
You are awesome for taking the time to leave this review - thank you! We love what you are doing to support International Theater - so inspiring. :) If you have any ideas for new sections or if we can help in any way, please don't hesitate to reach out.
The team at Design Packs has been great to work with. They're incredibly helpful when I've needed help with customizing their sections. The extra sections are perfect for those looking to make their site stand out.
We're so happy to hear this and we really enjoy working with you too! Thank you for taking the time to write this review, it means so much to us and glad to know you are enjoying the app. :)
Design-Packs is a stable, high-quality product that I have been testing for several months. So far, I have found no flaws in its features. It is as dependable as Shopify itself. The templates and sections provided by Design-Packs include many outstanding design examples. I encourage you to explore these to see if they align with your preferences. The ideas and solutions offered are extremely useful and add significant value when you are designing your own website. I particularly appreciate their aesthetic.
Priced at $199 per year, Design-Packs offers remarkable value. While hiring a professional to build my website would be ideal, it is not financially feasible for many of us. Design-Packs has made it possible for me to begin creating a fully-featured website, even with minimal experience in site-building. Moreover, the product is continually improving, with new templates and sections added regularly, which further enhances the value of the purchase.
I highly recommend this app—it definitely deserves a 5-star rating!
We so appreciate you leaving this review - thank you! And absolutely love that you've highlighted the low cost per year. For anyone that has used our support, you can expect a high-level of service where we take the time to help you achieve the site of your dreams. We're always here to help!
Very useful to have many different sections to use for my website. Lots of great "packs" that can be used for my homepage, new landing pages (the hide header/footer pack is very handy for this in particular), etc. Support is fast and friendly as well. Highly recommended!
Thank you for the review - we so appreciate it! I'm also glad you gave a shout out to the hide header/footer pack. Truly a hidden gem for creating landing pages! Hope you have a wonderful week and please let us know if there's any improvements you'd like to see on the app. :)
Good set of sections. Easy to use. Minimal and customisable design. The team is very helpful in assisting if there is a specific customisation you require.
Thanks for taking the time to leave a review! If you need any other customisations, please don't hesitate to reach out. :)
This is a fantastic app for each store owner. I am only starting to discover all the almost endless possibilities to customize my store. I use mostly the Recipe Template and I needed a special feature and Trudy built it for me in no time and gave me screenshots and videos so that I now understand much better how metaobjects and metafields work. Thank you and keep doing your great job.
So glad that you were able to connect with our resident metaobject expert, Trudy! The recipe template is super powerful and I'm happy to hear are leveraging it with great success in your store. There is SO much you can do with native metafields and metaobjects and all of our sections are compatible. Thank you for the wonderful review!
They never answer customer service! Each time you updating your theme you will lost all of the settings and related section! Never recommend this app!
Hi there, we have sent you multiple emails to resolve this issue for you, but unfortunately we haven't been granted collaborator access to your store. Shopify has a technical limitation where custom sections do not automatically carry over if your theme.liquid has been edited. However, we are happy to migrate your sections over to the updated theme free of charge.
I completely understand your frustration and would love to make this right for you. Please email us at support@design-packs.com or use our live chat. As soon as the collaborator request is accepted we can sort this out for you. Thank you so much!
Amazing to use and customer service was literally instant when asked for help on a design pack. Would recommend to anyone!
Thank you so much for leaving this awesome review! We're always here to help if you have any questions or need any tweaks. Drop us a line anytime. :)
I am a new customer to Design Packs, in fact I am fairly new to creating my own pages. I purchased this product because of one certain pack. When I tried it out, I loved it except it wasn't allowing me to use the page space the way I had hoped. I felt I may have bought too soon and regretted my purchase thinking that I should have explored further.
I reached out and received an immediate response from Trudy. I explained my dilemma hoping for advice of how to adjust settings to get closer to what I had envisioned. To be honest I expected the standard reply, "We don't offer those options at this time".
Not only did Trudy listen and check out the page I was building, she replied that they could adjust the pack to suit my needs! What?! She said it would take a couple days. The very next morning I received an email saying that it was ready sooner than they expected. The email was complete with all the instructions I needed.
I am very grateful to have Design Packs on my team! The products are clean and easy to use. The customer service is amazing!
Cheryl Beck Studios
Alberta, Canada
Hi Cheryl! Thank you so, so much for taking the time to leave such a thoughtful and detailed review. We are a small business (also in Canada!) and as such we pride ourselves on going the extra mile on support.
We absolutely LOVE to hear from people who are using Design Packs and get feedback on how we can make our app even better. Continuous improvement is the name of the game! Our aim is to grow with your business and support you in any way that we can. Thank you again for this heartfelt review and please don't hesitate to reach out in the future if you have any other questions or suggestions. :)
Design Packs: Theme Sections has truly transformed my Shopify store's design experience. Right from the start, I found the app incredibly intuitive, seamlessly integrating into my existing theme. It offers a diverse range of beautifully crafted sections that effortlessly enhance the visual appeal of my storefront. Whether I needed to showcase products, highlight customer testimonials, or promote special offers, Design Packs had a solution that fit perfectly.
The app's customization features are where it truly shines. I could easily adjust colors, fonts, and layouts to match my brand's unique style without any hassle. What impressed me even more was the responsive support from Trudy. When I had questions about customizing certain elements, she responded promptly and guided me through the process with clarity and efficiency. Overall, Design Packs: Theme Sections has exceeded my expectations, providing me with the tools to create a professional and visually stunning online store.
So glad you had a wonderful experience with Trudy on support and took the time to leave this thoughtful and detailed review. We hope to hear from you in the future and look forward to supporting you as you continue to customize your store. Please don't hesitate to reach out if you have any further questions!