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Super quick response when we needed some help. Solved our issues right away! The app itself also helps with missing functionality in our Shopify theme.
Lovely experience with the support team. Fast and efficient in getting my custom features implemented. Huge thank you to Trudy!
We really appreciate you leaving this review! Thanks for getting in touch and glad to hear that Trudy was able to help with some small tweaks.
Really impressed with how you've used Design Packs on your site! Please don't hesitate to let us know if we can help with anything else. ☀️
Incredible, helpful customer service. This is an essential app to give your store a facelift. 11/10 would recommend
Thanks so much for taking the time to leave us a review! We've really enjoyed working with you to push the limits of internal linking and absolutely love what you've done with your FAQ page. You have such a great design sense and it's lovely to see it working in tandem with Design Packs. Hope you have a wonderful rest of the year!
I absolutely ADORE these design packs!! Super easy and intuitive to use for a beginner such as myself. These packs upgraded the look of my online store into something more contemporary without me having to learn how to code or hire a developer. The customer service was also excellent. Definitely worth the money. HIGHLY RECOMMEND!
We love seeing the packs on your store and especially seeing them used in such an artistic way. 😍Thank you so much for leaving a review!
I couldn't be happier with the support I received from the Design Packs Shopify App team. They went above and beyond to help me with an issue that, as it turned out, wasn't even related to their app. Their patience and kindness throughout the troubleshooting process were exceptional, and they didn't hesitate to spend hours working with me until we found a solution. Their responsiveness was impressive, reducing any downtime I experienced. It's rare to find a company that cares so deeply about its customers, and Design Packs has certainly set a high standard in both their product and their outstanding customer service.
In a world where great customer service can be hard to come by, Design Packs shines brightly. If you're looking for a Shopify app with not only fantastic features but also top-notch support, I wholeheartedly recommend them. They've won my loyalty, and I'm confident they'll continue to impress others with their unwavering commitment to their customers' success. Kudos to the Design Packs team for setting the bar high in the world of customer service!
Thank you so much for taking the time to leave us such a lovely review!
Your kind words mean the world to us, and we're delighted to have been able to assist you, even when the issue was unrelated to our app. Providing exceptional customer support is at the core of our values, and it's heartening to know that our efforts were appreciated. We truly believe that customer success is our success.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.
Love this app! This is the easiest way to add new content sections to your home page without hiring a developer. Works great with the Debut theme as well.
We so appreciate your review - thank you so much!
Design Packs has great templates for all types of your needs. I had a question to the support team and got great help from Anne! Highly recommend this app.
Well designed, very good performance (no impact on speed), very good support.
Above all, the team is very responsive, knowleadgeable and forward pushing.
As a recomandation, I wish that they will make more youtube videos so we can learn. By the way, their videos are amazing as well.
We appreciate you leaving this review and especially mentioning the video tutorials. Trudy has put a ton of work into creating them, so we're so glad that you find them helpful. Also glad to hear that our emphasis on performance has not gone unnoticed - we aim to release the most performant sections possible and are pushing forward with improvements every day. Please let us know if there's anything else we can do to help!
If you want to take your store to another level. Use this app. Support is there. It's easy and fast to learn. Great documentation. Checks all the boxes with what a great app should have. It's very user friendly but if you know just a little bit of CSS and HTML, you can really do a lot to make your store look the way you want without going back and forth with a developer. I would highly, HIGHLY recommend this app.
Extremely professional and amazing customer service.
They took care of all our request to improve one of the sections to our necessities and done it perfectly.
Thank you so much for this kind review - we appreciate you taking the time to let others know about your experience. It was great to meet you for the live demo and your modal popup looks fabulous on your store (complimented by the gorgeous product photography). Please don't hesitate to reach out if we can be of any assistance!