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Design Packs is exactly what I needed to take my website to the next level.
While I only know enough HTML/CSS to be dangerous, Design Packs allows me to feel like a kid in a candy store and make my website match my vision without having to hire a developer or try and wade through my website's code myself.
They continue to update packs when needed, and they release new packs every month. I use Design Packs for both of my Shopify websites, and have used the app for some client websites, too.
Thank you so much for taking the time to leave a review! We have loved seeing the magic that you can create with Design Packs. I wish I had half your imagination - wow! We're so grateful that you continue to use Design Packs and also use it to build out sites for clients as well. :)
Great app. Such a nice way to add some extra sections and customizations to a Shopify theme.
Best part is the service. Very quick reply. Extremely helpful in helping you your webpage work just right.
We really appreciate you leaving this review! "Best part is the service" makes us SO happy. We truly care about every person who chooses to use Design Packs on their store and we're really happy you are one of them. Please don't hesitate to reach out if we can help with any customizations. :)
This is a fantastic app for each store owner. I am only starting to discover all the almost endless possibilities to customize my store. I use mostly the Recipe Template and I needed a special feature and Trudy built it for me in no time and gave me screenshots and videos so that I now understand much better how metaobjects and metafields work. Thank you and keep doing your great job.
So glad that you were able to connect with our resident metaobject expert, Trudy! The recipe template is super powerful and I'm happy to hear are leveraging it with great success in your store. There is SO much you can do with native metafields and metaobjects and all of our sections are compatible. Thank you for the wonderful review!
The team at Design Packs has been great to work with. They're incredibly helpful when I've needed help with customizing their sections. The extra sections are perfect for those looking to make their site stand out.
We're so happy to hear this and we really enjoy working with you too! Thank you for taking the time to write this review, it means so much to us and glad to know you are enjoying the app. :)
Very useful to have many different sections to use for my website. Lots of great "packs" that can be used for my homepage, new landing pages (the hide header/footer pack is very handy for this in particular), etc. Support is fast and friendly as well. Highly recommended!
Thank you for the review - we so appreciate it! I'm also glad you gave a shout out to the hide header/footer pack. Truly a hidden gem for creating landing pages! Hope you have a wonderful week and please let us know if there's any improvements you'd like to see on the app. :)
Amazing to use and customer service was literally instant when asked for help on a design pack. Would recommend to anyone!
Thank you so much for leaving this awesome review! We're always here to help if you have any questions or need any tweaks. Drop us a line anytime. :)
They never answer customer service! Each time you updating your theme you will lost all of the settings and related section! Never recommend this app!
Hi there, we have sent you multiple emails to resolve this issue for you, but unfortunately we haven't been granted collaborator access to your store. Shopify has a technical limitation where custom sections do not automatically carry over if your theme.liquid has been edited. However, we are happy to migrate your sections over to the updated theme free of charge.
I completely understand your frustration and would love to make this right for you. Please email us at support@design-packs.com or use our live chat. As soon as the collaborator request is accepted we can sort this out for you. Thank you so much!
I love this app. I have no web design experience so I love how easy it is to set up your store with these beautiful packs. Also, the support team is super responsive. Highly recommend this app.
We love to get this kind of review - our aim is to help those with no web design experience get beautiful flexible layouts and grow with you. Thank you so much for leaving a review and letting others know about your experience - we appreciate you!
I am a new customer to Design Packs, in fact I am fairly new to creating my own pages. I purchased this product because of one certain pack. When I tried it out, I loved it except it wasn't allowing me to use the page space the way I had hoped. I felt I may have bought too soon and regretted my purchase thinking that I should have explored further.
I reached out and received an immediate response from Trudy. I explained my dilemma hoping for advice of how to adjust settings to get closer to what I had envisioned. To be honest I expected the standard reply, "We don't offer those options at this time".
Not only did Trudy listen and check out the page I was building, she replied that they could adjust the pack to suit my needs! What?! She said it would take a couple days. The very next morning I received an email saying that it was ready sooner than they expected. The email was complete with all the instructions I needed.
I am very grateful to have Design Packs on my team! The products are clean and easy to use. The customer service is amazing!
Cheryl Beck Studios
Alberta, Canada
Hi Cheryl! Thank you so, so much for taking the time to leave such a thoughtful and detailed review. We are a small business (also in Canada!) and as such we pride ourselves on going the extra mile on support.
We absolutely LOVE to hear from people who are using Design Packs and get feedback on how we can make our app even better. Continuous improvement is the name of the game! Our aim is to grow with your business and support you in any way that we can. Thank you again for this heartfelt review and please don't hesitate to reach out in the future if you have any other questions or suggestions. :)
We are fairly new to using the Design Packs app but have been very impressed with what they offer! If we have a question, their support team is responsive and goes above and beyond to assist. The themes and sections are easy to add to an existing site and offer an incredible range of customization, which is exactly what we were looking for!
Reading this makes us so happy - thank you for leaving a review! I'm glad to hear that you are happy with the customization options. If you ever have any suggestions for new sections or templates, please let us know. :)