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Anne was very helpful when I contacted support for advice. I really appreciate the excellent customer service. Thank you.
You are doing a great job!
Definitely going to be the biggest design app out there.
Better than $500 theme for sure
Every business owner needs to download this, whether you're just starting or looking to revamp your website – it's essential! I spent countless hours tweaking my website & even spent $160 for a customized theme that broke. leading me to redesign it three times -_-. But had I discovered this app earlier, I could have saved a ton of time. It includes everything you need and more: FAQs, team profiles, stylish ways to make your collections stand out, a marquee feature (that left-to-right moving banner is awesome), blog designs, navigation options, and more! Also, I think I read that they are planning to release product page sections/templates soon. I'm eagerly looking forward to it!
I want to express my gratitude to Anne! For my FAQ page, I wanted to incorporate a few animations due to the numerous questions I have It turned out beautifully, and the support was incredibly responsive. I'm a lifelong member now & the price? YOU CAN'T BEAT!
Thank you, Design Packs, and a big thanks to Anne!
Thank you so much for the lovely and detailed review! We really appreciate it and it's our pleasure to help out on support. Love the customization you requested with the FAQ animations - super sleek, just like your brand name. 😄
Your store looks gorgeous - please don't hesitate to let us know if we can assist in any way!
Super quick response when we needed some help. Solved our issues right away! The app itself also helps with missing functionality in our Shopify theme.
Lovely experience with the support team. Fast and efficient in getting my custom features implemented. Huge thank you to Trudy!
We really appreciate you leaving this review! Thanks for getting in touch and glad to hear that Trudy was able to help with some small tweaks.
Really impressed with how you've used Design Packs on your site! Please don't hesitate to let us know if we can help with anything else. ☀️
EDIT - The app creator reached out to refund me for my experience and offered a trial code for me to try again at a later point. I appreciate their prompt and friendly customer service and so am updating my 1 star review to 3 stars for their response.
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The sections are very limited in how you can customize them and use them. Also, I was subscribed to this app for a month before cancelling and expected that I could still access the features for the remainder of the month until the current billing cycle ends but access to the app features ends right away, which I feel must violate some law or policy when it comes to subscription payments. If I paid for the month, it should be honored until the end of the month.
Apologies that the app wasn't the right fit for what you were looking for and sorry there was the issue with the Shopify billing. Thank you for taking the time to update your review, we really appreciate it. We wish you all the best with your store and are always happy to help if you decide to try Design Packs again in the future.
Incredible, helpful customer service. This is an essential app to give your store a facelift. 11/10 would recommend
Thanks so much for taking the time to leave us a review! We've really enjoyed working with you to push the limits of internal linking and absolutely love what you've done with your FAQ page. You have such a great design sense and it's lovely to see it working in tandem with Design Packs. Hope you have a wonderful rest of the year!
I absolutely ADORE these design packs!! Super easy and intuitive to use for a beginner such as myself. These packs upgraded the look of my online store into something more contemporary without me having to learn how to code or hire a developer. The customer service was also excellent. Definitely worth the money. HIGHLY RECOMMEND!
We love seeing the packs on your store and especially seeing them used in such an artistic way. 😍Thank you so much for leaving a review!
I couldn't be happier with the support I received from the Design Packs Shopify App team. They went above and beyond to help me with an issue that, as it turned out, wasn't even related to their app. Their patience and kindness throughout the troubleshooting process were exceptional, and they didn't hesitate to spend hours working with me until we found a solution. Their responsiveness was impressive, reducing any downtime I experienced. It's rare to find a company that cares so deeply about its customers, and Design Packs has certainly set a high standard in both their product and their outstanding customer service.
In a world where great customer service can be hard to come by, Design Packs shines brightly. If you're looking for a Shopify app with not only fantastic features but also top-notch support, I wholeheartedly recommend them. They've won my loyalty, and I'm confident they'll continue to impress others with their unwavering commitment to their customers' success. Kudos to the Design Packs team for setting the bar high in the world of customer service!
Thank you so much for taking the time to leave us such a lovely review!
Your kind words mean the world to us, and we're delighted to have been able to assist you, even when the issue was unrelated to our app. Providing exceptional customer support is at the core of our values, and it's heartening to know that our efforts were appreciated. We truly believe that customer success is our success.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.
Love this app! This is the easiest way to add new content sections to your home page without hiring a developer. Works great with the Debut theme as well.
We so appreciate your review - thank you so much!