評價 (93)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年8月8日

I recommend this to every single Shopify owner I know. DP saves me SO much money on custom developers and instead I have full control and is so easy to install. Our conversation rate has gone up since using DP since our website is so much better. This is by far in the top 3 important apps a shopify owner needs to have.

Best customer service team.

Liberare
美國
使用應用程式 1年多
Design Packs Inc 已回覆 2024年8月12日

So glad to hear that you are enjoying Design Packs - we really appreciate this wonderful review! We are SO pleased to hear that your conversion rate has gone up 🎉 Thank you for taking the time to talk about your experience with using DP!!

2024年7月28日

Design packs make building pages SO fast and easy, and all the important CSS is pulled into intuitive UI based fields within each pack/section's configuration. This makes customizing the look of each pack/section just as easy as building, and if that's not enough for you, custom CSS is available right there in the UI as well. As good as the product is, the support is even better. Anne and Trudy are ON IT. Weekday, weekend, doesn't matter, I get responses immediately and on the very few occasions when Ive had problems, they get me fixes ASAP. This is one of the few Shopify Apps I've been truly 100% satisfied with.

TEN32 Guitars
美國
使用應用程式 11個月
Design Packs Inc 已回覆 2024年7月30日

Reading this review made us SO happy! Really happy to hear that you are enjoying Design Packs and also our support. :) Thanks so much for sharing your experience with others - it means a lot to us!

2024年8月1日

As a non-coder, this app has been super helpful when it comes to designing more robust and dynamic shopify pages. The support is next level too. I was looking for a block that operated in a certain way and within two business days they made a custom block just for me and it works perfectly! Pretty impressive stuff.

BCause
加拿大
使用應用程式 8個月
Design Packs Inc 已回覆 2024年8月6日

Always happy to help! We love your design style and we really enjoyed creating some global CSS to make sure all of the sections seamlessly integrate with your theme. The buttons look awesome! Please don't hesitate to reach out if there is anything else we can help with. :)

2024年6月19日

Very useful to have many different sections to use for my website. Lots of great "packs" that can be used for my homepage, new landing pages (the hide header/footer pack is very handy for this in particular), etc. Support is fast and friendly as well. Highly recommended!

The Contract Shop®
美國
使用應用程式 5個月
Design Packs Inc 已回覆 2024年6月21日

Thank you for the review - we so appreciate it! I'm also glad you gave a shout out to the hide header/footer pack. Truly a hidden gem for creating landing pages! Hope you have a wonderful week and please let us know if there's any improvements you'd like to see on the app. :)

2024年6月7日

The team at Design Packs has been great to work with. They're incredibly helpful when I've needed help with customizing their sections. The extra sections are perfect for those looking to make their site stand out.

Steed Cycles
加拿大
使用應用程式 11個月
Design Packs Inc 已回覆 2024年6月21日

We're so happy to hear this and we really enjoy working with you too! Thank you for taking the time to write this review, it means so much to us and glad to know you are enjoying the app. :)

2024年6月24日

They never answer customer service! Each time you updating your theme you will lost all of the settings and related section! Never recommend this app!

Prodesksim
美國
使用應用程式 7個月
Design Packs Inc 已回覆 2024年6月26日

Hi there, we have sent you multiple emails to resolve this issue for you, but unfortunately we haven't been granted collaborator access to your store. Shopify has a technical limitation where custom sections do not automatically carry over if your theme.liquid has been edited. However, we are happy to migrate your sections over to the updated theme free of charge.

I completely understand your frustration and would love to make this right for you. Please email us at support@design-packs.com or use our live chat. As soon as the collaborator request is accepted we can sort this out for you. Thank you so much!

2024年7月30日

I am a new customer to Design Packs, in fact I am fairly new to creating my own pages. I purchased this product because of one certain pack. When I tried it out, I loved it except it wasn't allowing me to use the page space the way I had hoped. I felt I may have bought too soon and regretted my purchase thinking that I should have explored further.

I reached out and received an immediate response from Trudy. I explained my dilemma hoping for advice of how to adjust settings to get closer to what I had envisioned. To be honest I expected the standard reply, "We don't offer those options at this time".

Not only did Trudy listen and check out the page I was building, she replied that they could adjust the pack to suit my needs! What?! She said it would take a couple days. The very next morning I received an email saying that it was ready sooner than they expected. The email was complete with all the instructions I needed.

I am very grateful to have Design Packs on my team! The products are clean and easy to use. The customer service is amazing!

Cheryl Beck Studios
Alberta, Canada

Cheryl Beck Studios
加拿大
使用應用程式 2天
Design Packs Inc 已回覆 2024年8月1日

Hi Cheryl! Thank you so, so much for taking the time to leave such a thoughtful and detailed review. We are a small business (also in Canada!) and as such we pride ourselves on going the extra mile on support.

We absolutely LOVE to hear from people who are using Design Packs and get feedback on how we can make our app even better. Continuous improvement is the name of the game! Our aim is to grow with your business and support you in any way that we can. Thank you again for this heartfelt review and please don't hesitate to reach out in the future if you have any other questions or suggestions. :)

2024年7月3日

Design Packs: Theme Sections has truly transformed my Shopify store's design experience. Right from the start, I found the app incredibly intuitive, seamlessly integrating into my existing theme. It offers a diverse range of beautifully crafted sections that effortlessly enhance the visual appeal of my storefront. Whether I needed to showcase products, highlight customer testimonials, or promote special offers, Design Packs had a solution that fit perfectly.

The app's customization features are where it truly shines. I could easily adjust colors, fonts, and layouts to match my brand's unique style without any hassle. What impressed me even more was the responsive support from Trudy. When I had questions about customizing certain elements, she responded promptly and guided me through the process with clarity and efficiency. Overall, Design Packs: Theme Sections has exceeded my expectations, providing me with the tools to create a professional and visually stunning online store.

Genucel Skin Care
美國
使用應用程式 2天
Design Packs Inc 已回覆 2024年7月10日

So glad you had a wonderful experience with Trudy on support and took the time to leave this thoughtful and detailed review. We hope to hear from you in the future and look forward to supporting you as you continue to customize your store. Please don't hesitate to reach out if you have any further questions!

2024年7月8日

We are fairly new to using the Design Packs app but have been very impressed with what they offer! If we have a question, their support team is responsive and goes above and beyond to assist. The themes and sections are easy to add to an existing site and offer an incredible range of customization, which is exactly what we were looking for!

Joyfully Said
美國
使用應用程式 14天
Design Packs Inc 已回覆 2024年7月10日

Reading this makes us so happy - thank you for leaving a review! I'm glad to hear that you are happy with the customization options. If you ever have any suggestions for new sections or templates, please let us know. :)

2024年6月26日

Very nice app, it takes your branding to the next level. Intelligent and fast support. If you have any inquiry, don't hesitate to talk to them, they will fix the problem.

Bazar en Cuisine
愛沙尼亞
使用應用程式 大約2個月
Design Packs Inc 已回覆 2024年6月27日

It was a pleasure to help you on support - please let us know if you have any other questions. Thank you for taking the time to leave us a review - we really appreciate it and look forward to seeing the creative ways you use Design Packs. :)