Design Packs: Theme Sections , 78 則評價

I couldn't be happier with the support I received from the Design Packs Shopify App team. They went above and beyond to help me with an issue that, as it turned out, wasn't even related to their app. Their patience and kindness throughout the troubleshooting process were exceptional, and they didn't hesitate to spend hours working with me until we found a solution. Their responsiveness was impressive, reducing any downtime I experienced. It's rare to find a company that cares so deeply about its customers, and Design Packs has certainly set a high standard in both their product and their outstanding customer service.

In a world where great customer service can be hard to come by, Design Packs shines brightly. If you're looking for a Shopify app with not only fantastic features but also top-notch support, I wholeheartedly recommend them. They've won my loyalty, and I'm confident they'll continue to impress others with their unwavering commitment to their customers' success. Kudos to the Design Packs team for setting the bar high in the world of customer service!

EDIT - The app creator reached out to refund me for my experience and offered a trial code for me to try again at a later point. I appreciate their prompt and friendly customer service and so am updating my 1 star review to 3 stars for their response.
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The sections are very limited in how you can customize them and use them. Also, I was subscribed to this app for a month before cancelling and expected that I could still access the features for the remainder of the month until the current billing cycle ends but access to the app features ends right away, which I feel must violate some law or policy when it comes to subscription payments. If I paid for the month, it should be honored until the end of the month.

Easy to use app. Great team.

Trudy made some customization for us within 10 minutes of opening a support request.

Highly recommend.

Amazing speed to help with a request we asked for. Prompt and happy with the results. Thankyou! Great service.

Set of high quality packs that I find really useful. Example: Shop the look. This is something I would spend much time implementing, here I get this for reasonable price.

Support is responsible and able to sort out integration issues with my store.

Super quick response when we needed some help. Solved our issues right away! The app itself also helps with missing functionality in our Shopify theme.

Great for building a landing page that blends into your store theme. Support is quick and super helpful for any customizations.

Really good app with all the features and sections you need. Super easy to use and great customer support if you need any help. Thank you

Lovely experience with the support team. Fast and efficient in getting my custom features implemented. Huge thank you to Trudy!

This app is a game changer and the team are fantastic, such superb support, I cannot recommend this enough to anyone