This is hands down the worst POS we have used. It has no offline checkout, so if you lose connection for a second, that sale with customer details is not recorded. Stock take is a mess because of all these bugs. Support is non existent, or if you're lucky enough, they get back to you after 2 weeks. Would definitely not recommend this system to anyone whatsoever.

We used the old version for approx 6+ months which was basic, but really reliable.
Since they updated the whole app, it looks good, and has more functionality but is full of bugs.
Constantly we had problems with orders not saving into Shopify. We lost so many customers details because of this.
We ended up writing orders on paper as well as using the software "just incase it didn't work". It was not ideal and created more admin work. We all lost confidence in this software.
Developers did reply to our tickets quite quick but we still kept having issues. Ended up switching to another software which works first time every time (so far!).
They should have fully tested this new version before rolling it out because they just lost us as a paying customer. Once all the bugs are finally ironed out im sure it would be great in the future.

Functionality of the app is good. BUT it has many bugs. Not all orders are captured on the website. We also have a random issue now with items that have variations. We did stock take 2 weeks ago , now its messed up because of this buggy app. I will end my subscription this month. I dont think someone should pay for a program that is this buggy