Desku ‑ Helpdesk & Live Chat

Name: Desku ‑ Helpdesk & Live Chat
Brand: Desku technologies llp
Rating: 5 (3 reviews)

Plan gratis disponible

Calificación (5)

Reseñas

Desarrollador

Desku technologies llp

Manage your Shopify customer support with all in one dashboard.

Send automated messages to your customers, Reply to tickets

Provide better support to Shopify customers with integrations

Get all details of your Shopify customer orders within dashboard

Respond to customer queries more faster with use of Live Chat

Características

Creada para tu negocio

Funciona con los temas más recientes

Acerca de esta aplicación

Fecha de lanzamiento

20 de abril de 2022

Idiomas

Inglés, Francés, Español, y Alemán

Categorías

Gestión de tickets de atención al cliente , Prueba social - Otros

Se integra con

facebook, instagram, WhatsApp API, Email, LiveChat, 15+ Integrations

Unify Customer Communication | Retain More Customers | Market, Sell & Support OS For Merchants

Convert and Retain more shopper with Desku - the revenue-focused customer experience platform for fast-growing ecommerce merchants. Desku helps ecommerce merchants accelerate growth and maximize their revenues by unifying all support conversations, orders, social comments and DMs into one customer ticket view. Easily promote your products through whatsapp and and email campaigns within same dashboard. Market, Sell & Support from single dashboard.

Market, Sell & Support with the All In One Messaging Platform
Automate Customer Support with Whatsapp & Facebook Chatbots
View, edit, and cancel Shopify orders without leaving the Desku customer view
The ability to prioritize response over email, chat and social media comments
Full customer context before answering, with order and conversation history

Precios

Free Plan

Gratis

Add 1 Shopify Store
1 Chat Operator
Unlimited customers
Desktop & mobile app

Team

$29/mes

o $300 al año con un ahorro del 14%

Everything in Startup+
Unlimited Email Address
Custom SSL
API Access
Custom Roles
CSAT
Zapier Integration
Your Own branding

Business

$39/mes

o $420 al año con un ahorro del 10%

Everything in Team+
App Survey
Webhook Access
Your Own branding
Facebook Integration
Instagram Integration
WhatsApp Integration

Free Plan

Gratis

Add 1 Shopify Store
1 Chat Operator
Unlimited customers
Desktop & mobile app

Team

$29/mes

o $300 al año con un ahorro del 14%

Everything in Startup+
Unlimited Email Address
Custom SSL
API Access
Custom Roles
CSAT
Zapier Integration
Your Own branding

Business

$39/mes

o $420 al año con un ahorro del 10%

Everything in Team+
App Survey
Webhook Access
Your Own branding
Facebook Integration
Instagram Integration
WhatsApp Integration

Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.

3 reseñas

Calificación general

Recuentos por nivel de calificación

El 100% de las calificaciones son de 5 estrellas
3
El 0% de las calificaciones son de 4 estrellas
El 0% de las calificaciones son de 3 estrellas
El 0% de las calificaciones son de 2 estrellas
El 0% de las calificaciones son de 1 estrellas

1 de diciembre de 2022

We have been using Desku for quite some time after replacing Freshdesk. Support team is always ready to help and fix things. Email deliverability is good, UI looks polished and professional, and they're coming up with integrated chatbot as well. Highly recommend.

Daedalus Designs

Estados Unidos

Tiempo de uso de la aplicación: 2 meses

27 de octubre de 2022

I use this app as a primary way to communicate with my customers. Having all communication in one place is—a massive plus for my business. I love how there are regular upgrades.

Leyla Luxe Academy

Estados Unidos

Tiempo de uso de la aplicación: 8 meses