Desku ‑ Live Chat & Helpdesk

Customer Service, Helpdesk & Live Chat for Customer Support

Forfait gratuit disponible

Spécificités de l’application

  • Technologie de pointe : fonctionne avec les thèmes les plus récents

Section des valeurs clés

Centralize customer tickets

Centralize customer tickets automatically: Emails & live chat: stop switching all day long and solve all support requests from one place.

Simple & Easy Agent Inbox

See & manage Shopify orders and customer data inside Desku. View order status, and order history of customer in single window.

All Channels in One Inbox

All Channels in One Inbox helps you run your business with all your channels within one inbox, helping you automate repetitive processes and

Détails de l'application

Desku ‑ Live Chat & Helpdesk

Desku ‑ Live Chat & Helpdesk

Convert hard-won visitors into loyal customers through conversational channels.

Desku is an all-in-one business suit that helps in managing customer queries. It is a helpdesk support software specially built to help Shopify and Shopify plus store owners provide faster support.

You can easily access the Shopify customer’s data and have a look at the order detail when they have generated a ticket.

Desku is not just about Live Chat

Desku has multiple varied options for customers to get in touch with the Support Agent. It lets you access the reliable messaging platforms that make Support Agents manage their customers easily with a detailed conversation. This all can be done under one roof, where the Support Agent does not need to keep on switching to multiple tabs and software.

Unleash the power of Live Chat

Live Chat allows your customers to instantly get in touch with the Support Agents when they come with a query. Solve if it does not need much of the other details, but easily convert into the ticket when it needs the detailed attention in providing the support.

Create Tickets Manually

Support Agents can create tickets manually when it appears that a query requires extensive attention and placement in the hands of an expert.

Use Desku when:

Provide 24/7 support to your customers, resolve queries through Live Chat and Ticketing System and easily maintain customer support with your best approach. Provide satisfactory customer support service to your customers with endless integrations for conducting a better workflow.

Easily migrate from Ticksy

No, migration from Ticksy to Desku is not a big task. Our support agents will be all here to assist with the migration process, customization, and any other installation process.

What are you waiting for?

If you are the one looking for the best growth in the business and having an open conversation with your customers, then Desku is right here for you. Avoid switching apps, software, and tabs. Get everything under one roof with Desku and Shopify integration.

Date de lancement

S'intègre avec :

  • Zapier
  • Envato
  • pabbly connect
Desku ‑ Live Chat & Helpdesk

Desku ‑ Live Chat & Helpdesk

Convert hard-won visitors into loyal customers through conversational channels.

Desku is an all-in-one business suit that helps in managing customer queries. It is a helpdesk support software specially built to help Shopify and Shopify plus store owners provide faster support.

You can easily access the Shopify customer’s data and have a look at the order detail when they have generated a ticket.

Desku is not just about Live Chat

Desku has multiple varied options for customers to get in touch with the Support Agent. It lets you access the reliable messaging platforms that make Support Agents manage their customers easily with a detailed conversation. This all can be done under one roof, where the Support Agent does not need to keep on switching to multiple tabs and software.

Unleash the power of Live Chat

Live Chat allows your customers to instantly get in touch with the Support Agents when they come with a query. Solve if it does not need much of the other details, but easily convert into the ticket when it needs the detailed attention in providing the support.

Create Tickets Manually

Support Agents can create tickets manually when it appears that a query requires extensive attention and placement in the hands of an expert.

Use Desku when:

Provide 24/7 support to your customers, resolve queries through Live Chat and Ticketing System and easily maintain customer support with your best approach. Provide satisfactory customer support service to your customers with endless integrations for conducting a better workflow.

Easily migrate from Ticksy

No, migration from Ticksy to Desku is not a big task. Our support agents will be all here to assist with the migration process, customization, and any other installation process.

What are you waiting for?

If you are the one looking for the best growth in the business and having an open conversation with your customers, then Desku is right here for you. Avoid switching apps, software, and tabs. Get everything under one roof with Desku and Shopify integration.

Date de lancement

S'intègre avec :

  • Zapier
  • Envato
  • pabbly connect

Tarifs

Free Plan

Gratuite

  • Add 1 Shopify Store
  • 1 Chat Operator
  • Unlimited customers
  • Desktop & mobile app

Team

$29/mois

ou $25/mois facturés à $300 une fois par an

  • Everything in Startup+
  • Unlimited Email Address
  • Custom SSL
  • API Access
  • Custom Roles
  • CSAT
  • Zapier Integration
  • Whitelable & CNAME

Business

$39/mois

ou $35/mois facturés à $420 une fois par an

  • Everything in Team+
  • App Survey
  • Webhook Access
  • Whitelabel & CNAME
  • Facebook Integration
  • Instagram Integration
  • WhatsApp Integration

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

5.0 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 100 % des notes sont des notes à 5 étoiles
  • 0 % des notes sont des notes à 4 étoiles
  • 0 % des notes sont des notes à 3 étoiles
  • 0 % des notes sont des notes à 2 étoiles
  • 0 % des notes sont des notes à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • Daedalus Designs

    Emplacement États-Unis
    Temps passé à utiliser l'application 2 mois

    We have been using Desku for quite some time after replacing Freshdesk. Support team is always ready to help and fix things. Email deliverability is good, UI looks polished and professional, and they're coming up with integrated chatbot as well. Highly recommend.

  • Leyla Luxe Academy

    Emplacement États-Unis
    Temps passé à utiliser l'application 5 mois

    I use this app as a primary way to communicate with my customers. Having all communication in one place is—a massive plus for my business. I love how there are regular upgrades.

  • Leyla Luxe Collection - Wholesale

    Emplacement États-Unis
    Temps passé à utiliser l'application 4 mois

    I've been using Desku for a few months and I must say... it has improved so much! I love the new features and can't wait for what's next.

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