Desku LiveChat & Ai Chatbots

Name: Desku LiveChat & Ai Chatbots
Brand: Desku technologies llp
Rating: 5.0 (2 reviews)

From $9/month. 7-day free trial.

Rating (5.0)

Reviews

Developer

Desku technologies llp

Manage your Shopify customer support with all in one dashboard.

Send automated messages to your customers, Reply to tickets

Provide better support to Shopify customers with integrations

Get all details of your Shopify customer orders within dashboard

Respond to customer queries more faster with use of Live Chat

Highlights

Built for your business

Works with the latest themes

About this app

Launched

April 20, 2022

Languages

English

Customer Service Platform With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations

Desku is a customer experience platform designed to help online stores deliver outstanding customer service and convert browsing visitors into active buyers. It offers ready-to-use sales and support chatbots that boost revenue and quickly address your customers' most common inquiries. By centralizing all customer communications in one place.

Omnichannel: Unify email, chat, Instagram, Facebook & more in one inbox
Order management: Edit, refund, duplicate, and cancel orders From Desku itself
Quick responses: Resolve questions instantly using AI-powered ticket management
AI CoPilot for Support teams to have all the customer details at finger tips
Offer 24/7 AI support: Answer FAQs with a Help Center, Chat Using AI

Pricing

7-day free trial

Ecommerce

$9/month

AI Features Access
Upto 100 Tickets / Month
Live chat Feature Access
Chatbot Feature Access
Knowledgebase

Startup

$29/month

or $228/year and save 34%

3 customer support agents
Unlimited tickets per month included
Live chat
Chatbot
Knowledgebase

Team

$59/month

or $588/year and save 17%

5 customer support agents
Multi Store Connect Upto 2
Unlimited tickets per month included
Live chat
Chatbot
Knowledgebase

Business

$89/month

or $708/year and save 34%

Everything in Team+
App Survey
Webhook Access
Your Own branding
Facebook Integration
WhatsApp Integration

Ecommerce

$9/month

AI Features Access
Upto 100 Tickets / Month
Live chat Feature Access
Chatbot Feature Access
Knowledgebase

Startup

$29/month

or $228/year and save 34%

3 customer support agents
Unlimited tickets per month included
Live chat
Chatbot
Knowledgebase

Team

$59/month

or $588/year and save 17%

5 customer support agents
Multi Store Connect Upto 2
Unlimited tickets per month included
Live chat
Chatbot
Knowledgebase

Business

$89/month

or $708/year and save 34%

Everything in Team+
App Survey
Webhook Access
Your Own branding
Facebook Integration
WhatsApp Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

2 reviews

Overall rating

Counts per rating level

100% of ratings are 5 stars
2
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

December 1, 2022

We have been using Desku for quite some time after replacing Freshdesk. Support team is always ready to help and fix things. Email deliverability is good, UI looks polished and professional, and they're coming up with integrated chatbot as well. Highly recommend.

Daedalus Designs

United States

About 1 year using the app

October 27, 2022

I use this app as a primary way to communicate with my customers. Having all communication in one place is—a massive plus for my business. I love how there are regular upgrades.

Leyla Luxe Academy

United States

8 months using the app

All reviews