Desku ‑ Helpdesk & Live Chat
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Highlights
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Works with the latest themes
About this app
Launched
April 20, 2022
Languages
English, French, Spanish, and German
Categories
Support ticket management , Social proof - OtherIntegrates with
facebook, instagram, WhatsApp API, Email, LiveChat, 15+ IntegrationsUnify Customer Communication | Retain More Customers | Market, Sell & Support OS For Merchants
Convert and Retain more shopper with Desku - the revenue-focused customer experience platform for fast-growing ecommerce merchants. Desku helps ecommerce merchants accelerate growth and maximize their revenues by unifying all support conversations, orders, social comments and DMs into one customer ticket view. Easily promote your products through whatsapp and and email campaigns within same dashboard. Market, Sell & Support from single dashboard.
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Market, Sell & Support with the All In One Messaging Platform
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Automate Customer Support with Whatsapp & Facebook Chatbots
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View, edit, and cancel Shopify orders without leaving the Desku customer view
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The ability to prioritize response over email, chat and social media comments
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Full customer context before answering, with order and conversation history
Pricing
Free Plan
Free
- Add 1 Shopify Store
- 1 Chat Operator
- Unlimited customers
- Desktop & mobile app
Team
$29/month
or $300/year and save 14%
- Everything in Startup+
- Unlimited Email Address
- Custom SSL
- API Access
- Custom Roles
- CSAT
- Zapier Integration
- Your Own branding
Business
$39/month
or $420/year and save 10%
- Everything in Team+
- App Survey
- Webhook Access
- Your Own branding
- Facebook Integration
- Instagram Integration
- WhatsApp Integration
Free Plan
Free
- Add 1 Shopify Store
- 1 Chat Operator
- Unlimited customers
- Desktop & mobile app
Team
$29/month
or $300/year and save 14%
- Everything in Startup+
- Unlimited Email Address
- Custom SSL
- API Access
- Custom Roles
- CSAT
- Zapier Integration
- Your Own branding
Business
$39/month
or $420/year and save 10%
- Everything in Team+
- App Survey
- Webhook Access
- Your Own branding
- Facebook Integration
- Instagram Integration
- WhatsApp Integration
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
3 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We have been using Desku for quite some time after replacing Freshdesk. Support team is always ready to help and fix things. Email deliverability is good, UI looks polished and professional, and they're coming up with integrated chatbot as well. Highly recommend.
I use this app as a primary way to communicate with my customers. Having all communication in one place is—a massive plus for my business. I love how there are regular upgrades.
I've been using Desku for a few months and I must say... it has improved so much! I love the new features and can't wait for what's next.
About this app
Launched
April 20, 2022
Languages
English, French, Spanish, and German
Categories
Support ticket management , Social proof - OtherIntegrates with
facebook, instagram, WhatsApp API, Email, LiveChat, 15+ IntegrationsBuilt by Desku technologies llp
About Desku technologies llp
5.0 average rating
1 year building apps for the Shopify App Store
Support
Send a messageinfo@desku.io
Resources
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