Dexter ‑ Product Price AB Test

Terrible experience and a complete waste of time. Zero support. App did not work as suggested. I installed it, created my first test and then the app said it would need to be set up manually by the app creators- no problem. I waited 5 days, no response, I dropped a gentle reminder as they probably busy. No reply, I emailed again, no reply. ISo the app is sat there doing nothing and billing starts after 7 days. I uninstalled today and even that was a problem as now legacy code remains on our store. I clicked the clean up code button and it said surprise surprise, there's a problem and we will be in touch to sort out the uninstall. Absolute garbage. DOES NOT WORK.

It appears the company is no longer running. I launched a test 14 days ago and it's been in review and not live for all this time (the notice says it takes a few hours to get it running), and have yet to received a reply to chat support as well for the same amount of days.

Great concept of an app, however it is extremely expensive to test anything at all. I was charged almost $1,000 and the experiments still were "insufficient". I contacted the support about this and they completely ignored me. Very disappointed.

An amazing app, let down by a ridiculous pricing structure. Reduce the price by at least 50% and charge for only the test price visitors (instead of all visitors) and then more people will use it, including myself.

The app itself works great, but the 1 star review is for the pricing model, which kills the usefulness of the app for me. The only pricing option is green-light unlimited charges up to a ceiling of $999/month. No choice for $200/$500/$750/etc. Either Nothing or write a check for UP TO $999/month. We tested 4 products and did get some good data, but we'd need 10k visitors, and about 100+ conversions per price variant to feel that there's statistical significance for other tests we run.

$3.99 per 100 visitors is crazy... Other plugins out there doing the same simple thing for completely free