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An amazing app, let down by a ridiculous pricing structure. Reduce the price by at least 50% and charge for only the test price visitors (instead of all visitors) and then more people will use it, including myself.
Hi Forever Serentiy team,
Thank you so much for this feedback. We hear you and are drafting ideas for how we can change our pricing to be more merchant friendly. If you're open to it, we'd love to run a few of these ideas by you to understand if they would work better for your business model. We will reach out via email.
Thanks again for taking the time to help us get better!
-Lauralynn at Dexter
Edit: The team reached out to me and really did their best to help out, fixing the issues mentioned below. Really cool! Will give this app another shot now.
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The pricing model is insane. $3.99 per 100 views - ok. Pricy but they are allowed to charge whatever. But a view is also when the product that's being A/B tested shows up as a RELATED product. So not even eyeballs on the price. This is borderline scam sorry.
Hi Awesome Maps team, thanks for this feedback. Behind the scenes, we are working to making our pricing model more transparent. The way our pricing works is tied into how our app works - every time the product variant is shown (whether on a PLP or a collection page) this counts as a view. We totally hear your feedback, and agree the pricing needs a makeover.
We have reached out via a direct message to make things right. Thanks for taking the time to write this review. We will let you know once our pricing has been updated!
Really great app for price testing your products. Easy to use and the support team were very helpful. Would recommend
Thank you so much! Hope you manage to find the right price and lots of sales for your adorable octopi!
Very nice application, does what it says and do it well. Also customer service is very friendly and incredibly fast. Test it for yourself
Thank you so much for giving dexter a shot! Good luck.
Super simple app with the best customer support, they listen to you and give the best advice in your best interest.
Thank you so much for your kind words. Super keen to see how your tests play out.
The app itself works great, but the 1 star review is for the pricing model, which kills the usefulness of the app for me. The only pricing option is green-light unlimited charges up to a ceiling of $999/month. No choice for $200/$500/$750/etc. Either Nothing or write a check for UP TO $999/month. We tested 4 products and did get some good data, but we'd need 10k visitors, and about 100+ conversions per price variant to feel that there's statistical significance for other tests we run.
Thanks so much for this feedback, Forrest & Harold team! We truly take it to heart as we consider how to improve our app, and our pricing, to make it a better experience for you. We reached out over email as well to see if there is any way we can make this right!
Very practical and intuitive, I highly recommend the app to anyone who wants to optimize their conversions! Thank you Vivek
Thank you so much for your patience with us and for giving the app a shot! Good luck with your store.
So far we're loving the user friendly-ness of the app. It enabled us to run different pricing scenarios without having to jump through all sorts of hoops and change URLs and create new Landing Pages.
Thanks for this feedback on our app being user-friendly. As you know, from making a user-friendly product, ease of use is so critically important. We pride ourselves on having easy-to-use tech, and a great support team to ensure the process is seamless. Thanks for taking the time to share feedback!
Cool product but flawed "one size fits all" pricing strategy. The app charges 3.99 per 100 visitors. I can see how this would be fair for some test - however others, like ours it just seems way too much. We sell t-shirts for around $29 and were wanting to test different price points a couple dollars cheaper or a couple dollars more. With such an impulse item already a LOT of data is needed to determine statistical relevance. We are already at 1000 visitors for one test ($39 worth) and still don't really know anything. It's not that the app isn't valuable, however at what we're paying we will probably end up just doing the tests manually ourselves without the app.
Thanks for sharing the feedback on our app. We are thinking through our pricing model and appreciate your input. We will take this into account as our business model evolves.
Would you be up for us to discuss this pricing with you? we have sent you an email to discuss. Would love to get your input.
They Charge $3.99 for every 100 visitors!! There are other apps doing the same for $14 with unlimited tests.
Hi Banda Bags team,
I'm so sorry you had a sub-par experience with us. We agree that our pricing needs to be updated to be more merchant friendly and we have been working on that. Thanks for sharing this feedback, we take it to heart!