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Terrible experience and a complete waste of time. Zero support. App did not work as suggested. I installed it, created my first test and then the app said it would need to be set up manually by the app creators- no problem. I waited 5 days, no response, I dropped a gentle reminder as they probably busy. No reply, I emailed again, no reply. ISo the app is sat there doing nothing and billing starts after 7 days. I uninstalled today and even that was a problem as now legacy code remains on our store. I clicked the clean up code button and it said surprise surprise, there's a problem and we will be in touch to sort out the uninstall. Absolute garbage. DOES NOT WORK.
It appears the company is no longer running. I launched a test 14 days ago and it's been in review and not live for all this time (the notice says it takes a few hours to get it running), and have yet to received a reply to chat support as well for the same amount of days.
The team were very helpful and friendly in helping set the app and it worked very well! Highly recommended :)
Thanks so much! Looking forward to seeing your test results rack up.
The easiest way to test different price-points. Easy interface with very easy set up. The app provides data and insights to educate decisions. Definitely recommend.
Thank you so much! Looking forward to your continued testing.
Love this app!!! it works great to boost your revenue!! I was able to test multiple price points and determine very quickly where I could add 20 to my AOV!!
Hey, it's been awesome working with you. Lovely to see your store make more AOV! Thanks for using dexter.
Very cool tool. I will definetly be using it again. Great and fast customer service. I needed some specifick instructions to get the tool to work with my subscription based webshop - but it was resolved fast and efficiently.
Thanks for your kind words and for using dexter! Good luck with hour business.
Great app, and an awesome customer support! It can do exactly what I searched for and works with variant products.
Thank you so much Lukas and team. Great working with your store!
Phenomenally easy app to install and get set up on. The help desk (particularly Ella) is also incredibly helpful and supports setting this up.
Thank you! We're proud of our support options and we're still working hard to improve them, so it's great to hear that you found it helpful.
Amazing app! Works perfectly Works exactly as described. Incredibly easy installation and great support. Will definitely use again.
Thanks again for your kind works and your patronage of dexter!
I am happy to recommend Dexter as a means of price testing, it is easy to set up and provides easy to view analytics. Vivek from their team was great to deal with for a few questions that I had during setup.
Thank you!
We hope this price testing helps your answer your questions.
Cheers!