InXpress Shipping Rates , 리뷰 52개

I have been very impressed with InXpress. Their team has also been an exceptional partner for our business - James has called me on multiple occasions to provide suggestions and guidance on how to navigate the international shipping marketplace. We still have some work to do to refine our shipping strategy, but I am confident that InXpress will be part of our long-term solution.

Great app! The ability to run real time rates within shopify for our international customers really was a game changer for us across our business not only from a financial impact but customer satisfaction as well. This is a MUST HAVE if you are shipping internationally.

This app is very useful in so many ways. The real-time shipping calculations is a huge time-saver. Plus you will receive the top notch service that DHL brings to the table, which means FAST, reliable delivery of your products, and that means happy customers. But the two best things about the InXpress app/service are the greatly discounted unbeatable rates that you get (which also means happy customers), and the support from the InXpress team. I can't say enough good things about them. James is an absolute pleasure to work with. Any time I had a concern or an inquiry, I knew James had a solution. He is a kind person and a go-getter. Speaking with him, it was clear that he was attentive, focused and he took my concerns/questions/requests seriously. Just for what James brings to the table, and the peace of mind knowing that with this app we have him on our team, I would pay a monthly fee for our InXpress service. It's worth it. But fortunately, the app is free.

InXpress is streamlined to work with ShipStation, which isn't free after the free trial, but with the amount of money saved on your DHL rates through InXpress, and the huge benefit of having their staff on your team, you can't afford to pass this one up. If you ship internationally, GET THIS APP. This is a WIN.

Great way to get discounted international shipping rates via DHL!

Don't waste your time, terrible customer service. They will over promise and under deliver. They couldn't even come close to my Shopify shipping costs. Not to mention you have to use their software to create the labels, it's time-consuming, costs more than Shopify, and works when it wants to. On top of that, top management likes to blame their issues on other people, never taking accountability. Don't waste your time or energy on this place.

Easy to setup and customers get a pretty accurate quote.

I dpwnloaded this app a full week ago and still have not received a reply from this vendor. Am very disappointed, as I have used InXpress software independently in the past, and would have liked to continue using it under Shopify.

STAY AWAY. I was very reluctant to add this service. They promised lower DHL rates but the reviews said otherwise. I chose to believe my salesperson, Manva, and I had the exact same thing happen. The app would show lower rates to our customers at checkout and then Inxpress would bill us significantly more. And guess what.... they were are all over me to install and set this app up. After we starting having issues... nothing but crickets! STAY AWAY, terrible customer service and dishonest business practices!

i can't review the app as they've never even bothered to get back to me. I applied for an account over two weeks ago, and despite numerous emails to follow-up, I have never even received a reply. It's a shame, as the app sounds great but I'm not impressed with their customer service to say the least. Very poor

Helpful team and an easy setup process. We use DHL for international shipments and unless you team up with these guys its difficult to offer real-time shipping prices to your customers. We tried adding manual rates to all countries but this is beyond time-consuming. Highly recommend this group.